Billing Support Administrator

TN United Kingdom; Amersham; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the GovTech sector is seeking a detail-oriented Data Entry Administrator for a 12-month fixed-term hybrid position. The role involves supporting the Health Medical Billing Service Division through accurate data entry, invoice processing, and administrative tasks. Ideal candidates will have a background in customer service or administration and excel in a collaborative environment.

Benefits

Diversity & Inclusion

Opportunities for personal and professional development

Days of Difference leave for volunteering

Supportive hybrid work environment

Qualifications

• Previous experience in customer service, finance, or administration is required.
• Strong problem-solving skills and adaptability are essential.
• Proficiency in Microsoft Office applications is necessary.

Responsibilities

• Perform administrative duties such as invoicing and payment input.
• Ensure accurate data entry into company software.
• Verify invoices for discrepancies and maintain office records.

Skills

Problem-solving

Teamwork

Communication

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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We’re Civica, and we create software that helps deliver critical services for citizens around the world. Our solutions support local government, education, health, and care sectors, with over 5,000 public bodies using our software to serve more than 100 million citizens globally.

Our goal is to be a GovTech leader everywhere we operate, supporting citizens and public service providers daily. Building on 21 years of growth, we are now at a pivotal stage in this journey.

This is a 12-month fixed-term, full-time hybrid position. Initially, the role requires working from the office, with a potential transition to a three-day in-office schedule.

This role offers a unique opportunity for a customer-focused, detail-oriented Data Entry Administrator to support our Health Medical Billing Service Division. You will work alongside our Account Managers, ensuring accurate data entry, processing invoices, and maintaining vital office records. Your contributions will be key to keeping financial and administrative processes efficient and supporting overall organizational success.

If you are detail-oriented, thrive in fast-paced environments, excel at managing data precisely, and are interested in developing a career in client support, this role provides a great platform to grow your skills within a collaborative team.

The responsibilities include:

1. Performing administrative duties such as invoicing, payment input, and filing.
2. Ensuring accurate data entry into company software for up-to-date records.
3. Verifying invoices for discrepancies and ensuring compliance with policies.
4. Maintaining office records and assisting with general administrative tasks.
5. Collaborating with your team to solve problems and adapt to unexpected situations.

Requirements

• Previous experience in customer service, finance, or administration.
• Strong problem-solving skills and adaptability.
• Proficiency in Microsoft Word, Excel, and Outlook; experience in private healthcare is a plus.
• Excellent teamwork and communication skills, with a positive attitude.

This is an excellent opportunity for a motivated administrator who values accuracy and efficiency. If you are ready to contribute to Civica’s success in a meaningful way, we invite you to apply.

Why You'll Love Working with Us

We are passionate about our work and the citizens we serve. If you want to leverage technology to improve public services, Civica is the right place for you. We support your growth and aim to make a positive impact on communities.

Our benefits include:

• Diversity & Inclusion: An inclusive, safe, and welcoming environment.
• Focus on Learning: Opportunities for personal and professional development.
• Giving Culture: Benefits like Days of Difference leave for volunteering.
• Flexible Work: Supportive hybrid work environment with appropriate tools.