Billing Supervisor

TN United Kingdom; United Kingdom; On-site; GBP 31,000 - 34,000; Full time

Job summary

An established industry player is seeking a Billing Supervisor to lead a dedicated team in managing various billing processes. This role involves overseeing patient and embassy billing, improving operations, and ensuring efficient communication with insurance companies. The ideal candidate will possess strong leadership skills and a keen understanding of billing management. Join a globally recognized healthcare provider that values professional development and offers a range of employee benefits, including training opportunities and healthcare plans. This is a fantastic opportunity to make a significant impact in a dynamic environment.

Benefits

Training and development opportunities

Annual salary reviews

Discounted gym memberships

Healthcare plans and cashbacks

Sick pay and insurance benefits

Employee assistance programs

Travel loans and staff discounts

Company pension scheme

Annual leave: 23 days, increasing to 28

Qualifications

• Experience in billing processes and managing a team.
• Strong communication skills for liaising with clients and insurance companies.

Responsibilities

• Oversee weekly patient and embassy billing processes.
• Manage insurance billing and resolve rejections effectively.
• Support credit control and improve billing processes.

Skills

Billing Management

Team Leadership

Process Improvement

Customer Relationship Management

Insurance Billing

Job description

Job Title: Billing Supervisor

Salary Range: 31,000-34,000

Job Overview:

Following the promotion of the current incumbent, a new opportunity has arisen for a Billing Supervisor to work under the Head of Customer Billing. You will lead a small team of three Billing Specialists, coaching and mentoring staff, and managing various billing processes.

Key Responsibilities:

1. Take overall responsibility for weekly patient billing, embassy billing, and other ad hoc billing tasks.
2. Manage insurance billing, daily health-code billing, and resolve rejections from insurance companies, including contacting practices and patients for missing information.
3. Manage the billing inbox, assist with process improvements, cover staff absences, and catch up on backlogs.
4. Assist the Head of Customer Billing in managing billing assistants and cashiers, and support invoice and credit note issuance.
5. Support the team in achieving objectives by understanding the impact of their tasks on targets and KPIs.
6. Assist in payment allocation and reconciliation of customer accounts.
7. Support credit control activities, handle queries, and escalate issues as needed.
8. Collaborate with Credit Control Supervisors to improve processes.
9. Establish and maintain professional relationships with insurance companies and embassies.

About the Employer:

Sonic Healthcare is a globally recognized healthcare provider with operations in multiple countries, including the UK. It specializes in pathology, radiology, and primary care, with a mission to deliver high-quality diagnostics and healthcare services.

Employee Benefits:

• Training and development opportunities
• Annual salary reviews
• Discounted gym memberships
• Healthcare plans and cashbacks
• Sick pay and insurance benefits
• Employee assistance programs
• Travel loans and staff discounts
• Company pension scheme
• Annual leave: 23 days, increasing to 28

Apply now. Interviews are scheduled for the week commencing 18th March.