Team Leader for Recovery Support

The Forward Trust; London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading non-profit organization is seeking a Recovery Support Team Leader in London. The role involves coordinating recovery support functions and integrating services to promote comprehensive care for clients on their recovery journey. Ideal candidates will have strong problem-solving and negotiation skills, alongside experience in human resources management. This is a hybrid role requiring flexibility and occasional travel to various service locations.

Qualifications

• Experience in developing service improvements and partnerships with employers.
• Knowledge of 12-step interventions and treatment approaches.
• Experience in overseeing statistical data for audits.

Responsibilities

• Coordinate all recovery support functions across substance misuse services.
• Develop peer-led networks and mentor strategies.
• Integrate robust recovery support services into other roles.

Skills

Flexibility

Problem solving

Negotiating

Influencing skills

Client engagement

Human resources management

Diversity sensitivity

Microsoft Office

Database monitoring

Job description

2 weeks ago Be among the first 25 applicants

Direct message the job poster from The Forward Trust

Passionate and motivated strategic manager

Closing Date: 17 Jun 2025

Vacancy Type: Permanent

£30,082 Plus Benefits

We are recruiting for a Recovery Support Team Leader.

The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway.

While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice).

Forward Connect is a peer-led mutual aid community of like-minded people who are making good progress in their own journey – this could be people in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness.

Roles Responsibilities

The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas.

The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions.

The role is Hybrid. There is no set base but travelling is needed to Islington (London) as will require regular weekly visits to the 3 better lives buildings and occasional cover of weekend shifts in this area.

You will also need to travel to units within their geographical areas which does include prisons and community projects. Some travel may be covered by the Forward Trust depending on your base, but ideally you should be based within 20 miles of Islington.

The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas.

The Ideal Candidate

Below is a list of the qualities that we are looking for in applicants to this post. Please address each of these points in your application.

Essential

Skills and Experience

Flexibility to meet the needs of the service as it develops.
A positive problem solving approach with the ability to focus on key issues quickly and clearly.
Effective negotiating and influencing skills.
Previous experience of developing and implementing service improvements.
The ability to engage effectively with the client group.
Experience of developing partnerships with employers and running a job brokerage service.
Experience of supervision work of others and proven human resources management skills.
Understanding of the voluntary sector.
Understanding of and sensitivity to diversity and equality issues.
Working knowledge of using Microsoft office packages and databases.
Commitment to 12 steps interventions and treatment approach.
Knowledge of the use of database monitoring systems.
Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes.
Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance
Desirable

Skills and Experience

Experience of strategic partnership building.
Lived experience of Recovery.
A thorough understanding of Service user led support groups and their role in maintaining ongoing recovery.
Understanding of the human resource and finance function within a contract setting.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organization Management

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