Billing Supervisor

Investigo; Milton Keynes; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Supportive team environment

Career progression opportunities

Exposure to finance and operational st

Stakeholder engagement

Job summary

Investigo is seeking a detail-oriented Billing Supervisor to join our growing finance team in Milton Keynes. The role focuses on end-to-end billing, ensuring invoices are raised accurately and on time, while supporting internal and external stakeholders.

The ideal candidate has previous billing or finance administration experience, strong attention to detail, and a solid understanding of invoicing processes.

Qualifications

• Previous billing, invoicing, finance administration or accounts experience.
• Solid understanding of invoicing processes and financial controls.
• Experience using finance, ERP or CRM systems.

Responsibilities

• Prepare, review and process client invoices accurately and within deadlines.
• Ensure all billable activities are recorded and allocated correctly.
• Liaise with consultants, account managers and operations to resolve billing discrepancies.
• Reconcile billing data and investigate variances.
• Maintain customer account information and billing records.
• Process credit notes and invoice amendments as required.
• Respond to client billing queries professionally.
• Support month-end billing activities and reporting.
• Monitor aged debt and work with finance to resolve issues.
• Ensure compliance with policies and controls.
• Produce regular billing reports and insights on trends.

Skills

Billing & invoicing

Finance administration

Attention to detail

Stakeholder communication

Time management

Problem solving

Process improvement

Tools

ERP systems

CRM systems

Excel

Job description

We are seeking a detail-oriented Billing Supervisor to join a growing finance team. This role will take ownership of the end-to-end billing process, ensuring invoices are raised accurately and on time while providing excellent support to both internal stakeholders and external clients.

The successful candidate will have previous billing or finance administration experience, strong attention to detail, and a solid understanding of invoicing processes. This position offers an excellent opportunity to further develop billing expertise within a fast-paced and collaborative environment.

Key Responsibilities

• Prepare, review and process client invoices accurately and within agreed deadlines.
• Ensure all billable activities are correctly recorded and allocated.
• Liaise with consultants, account managers and operational teams to resolve billing discrepancies.
• Reconcile billing data and investigate variances.
• Maintain customer account information and billing records.
• Process credit notes, adjustments and invoice amendments where required.
• Respond to client billing queries professionally and efficiently.
• Support month-end billing activities and reporting.
• Monitor aged debt information and work alongside finance teams to resolve outstanding issues.
• Ensure compliance with company policies and financial controls.
• Produce regular billing reports and provide insights on trends or recurring issues.
• Identify opportunities to improve billing accuracy and process efficiency.

Skills & Experience Required

• Previous experience in a billing, invoicing, finance administration or accounts role.
• Good understanding of billing processes and financial controls.
• Experience using finance, ERP or CRM systems.
• Strong Excel skills, including data manipulation and reconciliation.
• High levels of accuracy and attention to detail.
• Excellent organisational and time-management skills.
• Confident communicator with the ability to liaise with stakeholders at all levels.
• Ability to prioritise workload and meet deadlines in a fast-paced environment.
• Proactive approach to problem-solving and continuous improvement.

What's on Offer

• Supportive team environment.
• Opportunity to develop billing and finance expertise.
• Exposure to a broad range of finance and operational stakeholders.
• Excellent career progression opportunities within a growing business.