Billing Co-Ordinator

Cumming Europe Limited (CEL); Cardiff; On-site; GBP 32,000 - 42,000; Full time

Job summary

Cumming Europe Limited (CEL) is seeking a Billing Specialist in Cardiff to manage invoicing, billing and customer accounts. You will prepare invoices, review contracts and maintain ERP data for accurate billing and contract compliance.

You will work with Operations to verify billable hours and resolve billing inquiries, ensuring timely payments. The role requires 2+ years in billing, proficiency with SAP/Oracle/Xero, and strong attention to detail.

Qualifications

• Minimum of 2 years in a billing role with experience in billing or similar finance-related functions.
• Proficiency with accounting software (e.g., SAP, Oracle, Xero) and MS Excel; experience with ERP systems is a plus.
• Ability to interpret financial data and provide meaningful insights.

Responsibilities

• Prepare and issue accurate invoices and credit notes to customers promptly, ensuring alignment with contract terms and fee agreements.
• Ensure timely issuance of invoices to facilitate payments.
• Review contracts and fee agreements to ensure billing terms are correctly implemented, including task order changes.
• Maintain and update project data within the ERP system to ensure accurate billing information and contract compliance.
• Run and review timesheet reports to verify billable hours and accurate invoicing, especially in service‑based industries.
• Work closely with the Operations team to verify the accuracy of billing data, ensuring all billable activities are captured and invoiced correctly.
• Reconcile customer accounts to ensure all payments are accurately recorded and discrepancies are addressed.
• Address and resolve customer inquiries and disputes related to billing, providing exceptional customer service.

Skills

Interpersonal skills

Communication

Attention to detail

Analytical thinking

Record keeping

Tools

SAP

Oracle

Xero

ERP systems

Job description

The Billing Specialist will manage invoicing, billing, and customer accounts, ensuring accurate, timely invoicing and resolving any billing-related issues.

Essential Duties & Responsibilities

• Prepare and issue accurate invoices and credit notes to customers promptly, ensuring alignment with contract terms and fee agreements.
• Ensure timely issuance of invoices to facilitate payments.
• Review contracts and fee agreements to ensure billing terms are correctly implemented, including task order changes.
• Maintain and update project data within the Enterprise Resource Planning (ERP) system to ensure accurate billing information and contract compliance.
• Run and review timesheet reports to verify billable hours and accurate invoicing, especially in service‑based industries.
• Work closely with the Operations team to verify the accuracy of billing data, ensuring all billable activities are captured and invoiced correctly.
• Reconcile customer accounts to ensure all payments are accurately recorded and discrepancies are addressed.
• Address and resolve customer inquiries and disputes related to billing, providing exceptional customer service.

Knowledge & Skills Required

• Strong interpersonal and communication skills with the ability to build relationships with internal and external stakeholders.
• Highly detail‑oriented, with a strong commitment to accuracy and meeting deadlines.
• Ability to interpret financial data and provide meaningful insights.
• Proactive in identifying and resolving issues that may impact billing and credit control performance.
• Maintain up‑to‑date records of all billing transactions, payments, and account status.

Preferred Education and Experience

• Minimum of 2 years in a billing role with experience in billing or similar finance‑related functions.
• Proficiency with accounting software (e.g., SAP, Oracle, Xero) and MS Excel; experience with ERP systems is a plus.

Cumming Group is committed to creating a diverse workplace and is an equal opportunity employer. All job applicants will receive equal treatment without regard to age, sex, disability, sexual orientation, "race" (includes nationality, national / ethnic origin, colour), marriage & civil partnership, pregnancy & maternity, gender assignment, religion and belief.