Billing Administrator

Ogier; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Ogier, located in London, is seeking a Billing Administrator to join its business services department. The role involves managing the revenue cycle, creating and distributing invoices, and supporting the finance team with billing inquiries.

The ideal candidate will have prior billing experience, especially in a legal environment, and should be proficient in Microsoft Office and Aderant tools. Attention to detail, effective communication, and a strong client service mindset are essential for success.

Qualifications

• Prior experience working in a billing role, preferably in a legal environment.
• Basic proficiency in Microsoft Office.
• Experience using Aderant tools and automated workflows.

Responsibilities

• Manage revenue cycle for specified partners including creation and distribution of legal bills.
• Review and agree on WIP balances with fee earners.
• Support complex billing requirements, including amendments and reversals.
• Act as subject matter expert for billing processes.

Skills

Legal billing experience

Microsoft Office proficiency

Aderant tools experience

Attention to detail

Client service mentality

Effective communication

Analytical skills

Job description

We think that our open and progressive work environment is something to shout about, and we're always looking for talented people who are looking for a platform to build a career. Our latest opportunity is for a Billing Administrator to join our business services department, and be part of our growing team.

Department

Finance

Location

London

Working as part of the Europe & Asia Revenue team, the successful applicant will be responsible for supporting the business with the creation and distribution of invoices. The successful candidate will play a key role in helping drive process efficiencies and optimising the firm's working capital.

You will report to the Manager of the Europe & Asia Revenue, based in Luxembourg.

Key Responsibilities

• Responsible for the revenue cycle for specified partners including WIP management and production of legal bills from initial creation through to distribution to clients
• Regular review of WIP balances with fee earners / other members of the Finance team to agree where bills can be raised
• Providing support to the business for complex billing requirements, including amendments to bills, reversals, write offs and database amendments
• Act as subject matter expert for billing on the firm's practice management system and seek opportunities to improve utilisation of billing functionality and enhance internal processes
• Managing billing email inboxes and addressing emails in a timely manner
• Ensuring queries and escalations are handled correctly and promptly through to appropriate resolution, including handling queried invoices
• Implementing process improvements for new and existing matters
• Monitoring changes in invoicing requirements of clients and ensuring adherence to these requirements to support timely payment
• Liaising with clients to obtain matter/purchase order numbers, where required
• Collaborating with internal fee earning teams to ensure invoices comply with external counsel guidelines
• Providing ad‑hoc support to the wider Finance team where required
• Ensuring WIP comments and forecasting against matters are recorded promptly

Skills, Knowledge And Expertise

• Prior experience working in a billing role, preferably in a legal environment
• Basic proficiency in the use of Microsoft Office
• Experience using Aderant tools and automated workflows
• Highly diligent with an organised and timely approach to work, ensures attention to detail
• Able to prioritise multiple matters and meet tight deadlines
• Excellent client service mentality with a ‘can do, will do’ attitude
• Effective and respectful communication, both verbally and in writing
• Ability to work proactively and effectively within a team and with minimal supervision
• Analytical and logical approach, with a strong sense of initiative
• Awareness of the importance of the wider commercial environment
• A team ethos and excellent client service mindset