Billing Manager

Ryder Reid Legal; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Ryder Reid Legal in London seeks an experienced Billing Manager to lead the London billing function and support European and Middle East offices. The role combines team leadership with operational billing, stakeholder engagement and process enhancement across a global platform.

The successful candidate will manage a Billing team, oversee end-to-end billing operations, and drive performance through data-driven reporting while ensuring compliance with VAT, AML and SRA Accounts Rules.

Qualifications

• Extensive legal finance experience within a law firm.
• Proven ability to lead and develop a Billing team.
• Strong knowledge of legal billing processes and procedures.
• Experience managing projects and implementing process improvements.
• Understanding VAT, AML and SRA Accounts Rules is advantageous.
• Experience handling complex/international billing requirements.

Responsibilities

• Team leadership: oversee Billing team with workload allocation and development.
• Billing operations: ensure accurate, timely billing and service levels.
• Partner relationships: manage senior stakeholders and billing arrangements.
• International billing: coordinate across multiple offices and jurisdictions.
• WIP management: drive WIP performance with Revenue leadership.
• Performance reporting: deliver billing data and metrics to stakeholders.
• Complex billing: oversee eBilling, multi-payor, and international billing.
• Client billing requirements: ensure SLA compliance and cycles.
• Process improvement: identify and implement billing process changes.
• Financial controls & compliance: adhere to VAT, AML, and rules.
• Project delivery: lead billing/finance projects and testing of new processes.

Skills

Team leadership

Billing operations

Partner relationships

International billing

WIP management

Performance reporting

Complex billing

Client billing requirements

Process improvement

Financial controls & compliance

Project delivery

Aderant

Tools

Aderant

Job description

A prestigious US law firm is seeking an experienced Billing Manager to lead its London Billing function, with additional responsibility for supporting European and Middle East offices.

This is a senior and highly visible position, combining team leadership, operational billing, stakeholder management and process improvement. Working closely with Partners, Finance leadership and global colleagues, the successful candidate will be responsible for delivering a best-in-class billing service while driving performance, developing the team and ensuring consistent processes across the firm's international billing platform.

Key Responsibilities

• Team leadership - Lead, develop and manage the Billing team, including workload allocation, resource planning, recruitment, training, performance management and ongoing development.
• Billing operations - Oversee the accurate and timely processing of billing transactions, ensuring internal and client service levels are consistently achieved.
• Partner relationships - Build strong relationships with Partners and senior stakeholders, developing a clear understanding of client billing arrangements and improving invoice efficiency.
• International billing - Manage billing requirements across multiple international offices, ensuring a consistent and high-quality service across jurisdictions.
• WIP management - Take accountability for WIP performance, working closely with Revenue leadership and Controllers to achieve key financial targets.
• Performance reporting - Produce and communicate billing data, WIP information and performance metrics to proactively drive billing performance.
• Complex billing - Oversee standard billing, eBilling, multi-payor, composite, international billing and eInvoicing across a globally aligned platform.
• Client billing requirements - Ensure billing processes reflect client SLAs, outside counsel guidelines, jurisdictions, tax requirements, charge rates, budgets and agreed billing cycles.
• Process improvement - Identify opportunities to improve billing processes, controls and systems, leading agreed changes through to successful implementation.
• Financial controls & compliance - Ensure adherence to statutory requirements, including VAT, AML and SRA Accounts Rules, alongside internal financial policies and controls.
• Project delivery - Lead and contribute to billing and finance projects, including the testing and implementation of new processes and procedures.

Experience Required

• Extensive legal finance experience, with substantial billing experience gained within a law firm environment.
• Previous experience managing and developing a legal Billing team.
• Strong knowledge of legal billing processes and procedures.
• Proven experience managing projects and successfully implementing operational or process improvements.
• Strong understanding of statutory and regulatory requirements, including VAT, AML and SRA Accounts Rules.
• Experience managing complex and international billing requirements and processes.
• Experience of Aderant legal finance system is desirable.
• Strong Partner and senior stakeholder management skills.

This is an excellent opportunity for an experienced Billing Manager to take ownership of a high-profile international billing function. The position offers significant exposure to Partners and senior Finance leadership, alongside the opportunity to influence processes and develop a team.