Billing Manager

Ambition; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Referral scheme (£200 vouchers)

Job summary

Ambition, in partnership with a premier international law firm, seeks a Billing Manager in London to lead the Billing team and oversee operations across two additional international offices.

You will manage WIP, drive efficient invoicing, report on billing KPIs, and champion best practices across jurisdictions while developing your team and maintaining strict controls.

Qualifications

• Minimum 5 years' experience in legal finance in a billing or revenue operations role
• Proven experience managing a team in a fast-paced, high-volume environment
• Knowledge of VAT, AML, and SRA Accounts Rules
• Track record of leading and delivering projects
• Excellent written and verbal communication with Partners and stakeholders
• Strong attention to detail and organisational skills
• Credible, composed leader who inspires performance

Responsibilities

• Act as primary escalation point for Partners on complex billing matters
• Build trusted relationships with Partners, clients and leaders to optimise invoicing
• Oversee WIP management with Revenue Controllers to maximise cash collection
• Analyse and report on WIP, billing trends, KPIs and targets
• Direct end-to-end billing lifecycle across multi-payor and international billing
• Ensure records reflect billing protocols, rate arrangements and tax requirements
• Collaborate with international offices to deliver a consistent billing experience
• Lead, mentor and develop the billing team and drive performance standards
• Lead finance forums and training to promote best practices
• Identify opportunities to simplify and automate billing processes

Skills

Legal finance

Team leadership

VAT knowledge

SRA Accounts Rules

Project leadership

Stakeholder engagement

Attention to detail

Job description

Ambition is delighted to be partnering with a well-established international law firm in its search for a Billing Manager to lead the Billing team in London, with operational oversight of two additional international offices.

What you'll be doing

• Act as the primary escalation point for Partners, ensuring complex billing matters are resolved promptly and commercial objectives are achieved.
• Become trusted relationships with Partners, clients, and business leaders to understand billing expectations and optimise invoicing processes.
• Take overall responsibility for Work in Progress (WIP) management, partnering with Revenue Controllers to maximise billing performance and cash collection.
• Analyse and communicate financial performance through regular reporting on WIP, billing trends, KPIs, and target achievement.
• Direct the end-to-end billing lifecycle across a diverse portfolio of billing arrangements, including e-Billing, e-Invoicing, international, multi-payor, and composite billing.
• Collaborate with business units to ensure client and matter records are structured correctly, reflecting billing protocols, rate arrangements, budgets, tax requirements, and outside counsel guidelines.
• Work in partnership with the Director of Financial Operations and international office leadership to deliver a consistent and seamless billing experience across all jurisdictions.
• Lead, mentor, and develop the billing team, ensuring appropriate resourcing, talent development, succession planning, and performance standards.
• Facilitate finance forums, Partner briefings, and training sessions to drive adoption of billing best practices and improve commercial awareness across the firm.
• Identify opportunities to simplify, automate, and standardise billing processes, working closely with global finance teams to enhance operational effectiveness.
• Maintain comprehensive process documentation and ensure all billing activities withstand internal and external audit scrutiny.
• Ensure strict adherence to financial controls, regulatory requirements, firm policies, and governance standards.
• Deliver exceptional levels of accuracy and service while consistently meeting month-end and year-end deadlines.

What we're looking for

• A minimum of 5 years' experience in legal finance, in a billing or revenue operations role of similar scope
• Proven experience managing a team in a fast-paced, high-volume environment
• Demonstrable knowledge of VAT, AML, and SRA Accounts Rules
• A track record of successfully leading and implementing projects
• Excellent written and verbal communication skills, with the confidence to engage stakeholders at all levels including Partners
• Exceptional attention to detail and strong organisational skills
• A credible, composed leader who can inspire performance and support the development of others

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend