Billing Coordinator

Vista; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in business aviation is seeking a Billing Coordinator to manage the billing process for Program clients. The role requires attention to detail and strong communication skills, along with experience in invoicing and client-focused analysis. Join a dynamic team dedicated to providing excellent service in a fast-paced environment.

Qualifications

• At least 2 years’ experience in invoicing/billing functions.
• Experience with luxury brands or HNWI clients is highly beneficial.

Responsibilities

• Manage billing for assigned Vista Program members.
• Issue monthly flight statements and liaise with clients on billing issues.
• Collaborate with the Program sales team on invoices.

Skills

Attention to Detail

Communication

Analytical Skills

Tools

Excel

SAP

Job description

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Company Overview
Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.

Role Overview
Our global team of Billing Coordinators manages the end-to-end billing process for a dedicated group of Program clients. VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, available anytime, anywhere.

Your Responsibilities

• Manage billing for a group of assigned Vista Program members, ensuring correct processing of flight invoices according to contracted rates and conditions.
• Issue monthly flight statements promptly and liaise with clients on billing issues.
• Review flight activity daily, produce accurate invoices, and report discrepancies between estimated and actual billing values.
• Calculate and adjust flight-specific additional costs on invoices.
• Collaborate with the Program sales team to review and approve non-standard invoices.
• Maintain accurate contract balances, reconcile flight hours, payments, and invoices.
• Generate and send flight activity statements to members.
• Respond to member queries regarding invoices and work with Sales to resolve issues.
• Build and maintain relationships with members and their representatives, ensuring service excellence.
• Attend meetings as required to discuss billing-related questions.
• Support Accounts Receivable to ensure timely payments.
• Create reports on flying activity and other statistics for members and business partners.
• Participate in on-call duties during weekends.

Required Skills, Qualifications, and Experience

• At least 2 years’ experience in invoicing/billing functions.
• Excellent attention to detail, intermediate Excel skills, and experience with client-focused analytical commentary.
• Experience with luxury brands or HNWI clients is highly beneficial.
• Self-motivated with an understanding of urgency levels.
• Ability to work effectively in a fast-paced, entrepreneurial environment.
• Strong verbal and written communication skills; cross-functional collaboration experience is a plus.
• Experience with SAP accounting software is advantageous.

Additional Details

• Seniority Level: Associate
• Employment Type: Full-time
• Job Function: Accounting/Auditing
• Industry: Airlines and Aviation

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