Billing Assistant

DP World; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

DP World recherche un assistant de facturation axé sur le service client à Londres. Vous serez responsable de traiter les paiements, de créer des factures et de maintenir un rapport précis des transactions. Un diplôme en comptabilité ou finance est un atout, tout comme des compétences en communication et une attention aux détails. Rejoignez une entreprise internationale dynamique qui investit dans la technologie pour améliorer le commerce.

Qualifications

• Diplôme en comptabilité, finance ou administration des affaires est un avantage.
• Qualifications professionnelles liées aux finances (ex. LCCI ou AAT) sont souhaitables.
• Solide compréhension des politiques comptables et des systèmes de facturation.

Responsibilities

• Agir en tant que premier point de contact pour les paiements clients et les demandes associées.
• Créer des factures basées sur les données du système et la communication client.
• Résoudre les écarts de facturation et maintenir de bonnes relations avec les clients.

Skills

Communication

Attention aux détails

Gestion du temps

Education

Diplôme en comptabilité, finance ou administration des affaires

Tools

MS Excel

MS Word

Microsoft Dynamics

Job description

Are you a customer-focused and detail-oriented professional who is ready to grow into the Billing Assistant role we are looking for?

Responsibilities

Act as the first point of contact for customer payments and related inquiries

Process credit card and JCC transactions accurately and issue invoices/receipts to customers

Record journal entries for payments in the accounting system and maintain daily, weekly, and monthly transaction reports

Monitor daily card and bank transfer balances to ensure accuracy

Support and collaborate closely with the Senior Billing Supervisor and Billing Officers

Create invoices based on system data, operations department input, and client communication

Perform clerical and administrative duties related to billing

Resolve billing discrepancies and maintain strong customer relations

Comply with health and safety policies and act as an internal and external ambassador for the company

Requirements

A degree in Accounting, Finance, or Business Administration is an advantage

Finance-related professional qualifications (e.g., LCCI or AAT) are desirable

Solid understanding of accounting policies, practices, and billing systems

Proficiency in MS Excel and MS Word; familiarity with Microsoft Dynamics is ideal

Experience with computer-generated and manual invoices, credit notes, and direct debit procedures

Excellent communication skills, especially when interacting with customers, agents, and internal teams

Ability to work under pressure, meet deadlines, and manage fluctuating workloads

Exceptional attention to detail and a strong sense of responsibility

A customer service mindset and willingness to take initiative

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE