Billing Assistant

Achieve Together; Leatherhead; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Career progression

Life Assurance

Employee discount schemes

Job summary

Achieve together is seeking a Billing Assistant to support our community hub team. You will maintain accurate billing records and generate invoices, while resolving billing queries and coordinating with multiple departments to ensure data accuracy.

The role requires experience with high-volume billing systems, strong Excel and Office skills, and excellent organisational abilities in a fast-paced environment. We offer opportunities for progression and competitive benefits.

Qualifications

• Experience working in environments where services are charged to local authorities.
• Excellent organisational and communication skills.
• Problem solving abilities and attention to detail.
• Previous experience using a high-volume billing system.
• Confident with Excel and other Microsoft Office tools.
• Ability to work well in a fast-paced environment.

Responsibilities

• Maintaining complete and accurate billing records.
• Prompt generation and distribution of invoices.
• Investigation and resolution of all billing queries.
• Coordination with operational teams to resolve queries.
• Checking information before changes on billing system.
• Handling queries via telephone, email, and in person.
• Coordinate with departments to ensure accuracy of billing data.
• Work with credit control to ensure smooth collection of billing amounts.
• Suggest improvements to the billing process.
• Maintain relationships across Finance and teams.

Skills

Excel

Communication

Organisational skills

Problem solving

Attention to detail

Tools

High-volume billing system

Microsoft Office

Job description

Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector. We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

Job Description

We are seeking a highly skilled and motivated Billing Assistant to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.

Key Responsibilities

• Maintaining complete and accurate billing records.
• Prompt generation and distribution of invoices.
• Investigation and resolution of all billing queries.
• Coordination with operational teams and departments to resolve queries and issues.
• Checking information thoroughly before completing changes on billing system.
• Dealing with general and specific queries from internal and external parties via telephone, email and in person.
• Coordinate with other departments to ensure accuracy of billing data.
• Working closely with the credit control team to ensure smooth collection process by resolving billing issues.
• Recommend continuous improvements to the billing process.
• To build and maintain effective working relationship across Finance and with other team members across the organisation.

Requirements

• Experience of working in an environment where services are charged to local authorities.
• Excellent organizational and communication skills.
• Problem solving skills.
• Previous experience using a high-volume billing system.
• Attention to detail with the ability to investigate.
• Confident with Excel and other Microsoft office systems.
• Ability to work well in a fast-paced environment.

Benefits

• Career progression and training opportunities
• Employee discount schemes across a range of retailers and services, Stream- a financial health app that gives you the ability to receive optional pay advances
• Life Assurance

For all our amazing benefits please visit here: Rewards and Benefits - Achieve together

Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.

To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.