Billing & Operations Specialist for Care Services

Achieve Together; Leatherhead; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Career progression

Life Assurance

Employee discount schemes

Job summary

Achieve together is seeking a Billing Assistant to support our community hub team. You will maintain accurate billing records and generate invoices, while resolving billing queries and coordinating with multiple departments to ensure data accuracy.

The role requires experience with high-volume billing systems, strong Excel and Office skills, and excellent organisational abilities in a fast-paced environment. We offer opportunities for progression and competitive benefits.

Qualifications

• Experience working in environments where services are charged to local authorities.
• Excellent organisational and communication skills.
• Problem solving abilities and attention to detail.
• Previous experience using a high-volume billing system.
• Confident with Excel and other Microsoft Office tools.
• Ability to work well in a fast-paced environment.

Responsibilities

• Maintaining complete and accurate billing records.
• Prompt generation and distribution of invoices.
• Investigation and resolution of all billing queries.
• Coordination with operational teams to resolve queries.
• Checking information before changes on billing system.
• Handling queries via telephone, email, and in person.
• Coordinate with departments to ensure accuracy of billing data.
• Work with credit control to ensure smooth collection of billing amounts.
• Suggest improvements to the billing process.
• Maintain relationships across Finance and teams.

Skills

Excel

Communication

Organisational skills

Problem solving

Attention to detail

Tools

High-volume billing system

Microsoft Office

Job description

Achieve together is seeking a Billing Assistant to support our community hub team. You will maintain accurate billing records and generate invoices, while resolving billing queries and coordinating with multiple departments to ensure data accuracy.

The role requires experience with high-volume billing systems, strong Excel and Office skills, and excellent organisational abilities in a fast-paced environment. We offer opportunities for progression and competitive benefits.