Billing Administrator

Reed Specialist Recruitment; City Of London; Presencial; GBP 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Healthcare benefits

Life assurance

Income protection

Employee discount schemes

Ongoing training and development

Supportive and collaborative team

Descripción de la vacante

Reed Specialist Recruitment in North London is seeking a Billing Administrator to join a growing team. You will support the billing function, maintain customer accounts and ensure accurate invoicing, contributing to smooth billing processes and customer satisfaction.

The role offers a salary of 30,000 - 33,000 with annual bonus potential, healthcare benefits, life assurance, income protection and ongoing development opportunities within a supportive, collaborative team culture.

Formación

• Previous administration experience.
• Excellent attention to detail and accuracy.
• Strong communication skills, both written and verbal.
• Excellent Customer Service Skills.
• A professional and confident telephone manner.
• Good Microsoft Office skills, particularly Excel, Outlook and Word.
• Strong organisational and time management skills.
• The ability to prioritise workload and meet deadlines.
• A positive, flexible and team-oriented approach.

Responsabilidades

• Process and maintain customer accounts.
• Support billing and invoicing activities.
• Handle customer billing queries via phone and email.
• Update internal systems and databases accurately.
• Assist with customer payments and account balances.
• Investigate and resolve account queries.
• Produce and check reports to ensure billing accuracy.
• Ensure processes are completed in line with company procedures.
• Provide general administrative support to the wider team.
• Assist with a variety of operational and ad hoc tasks.

Conocimientos

Administration experience

Attention to detail

Communication skills

Customer service

Telephone manner

Excel

Outlook

Word

Herramientas

Excel

Outlook

Word

Descripción del empleo

Billing Administrator

30,000 - 33,000 North London Full Time Permanent

Are you an organised and detail-driven Administrator looking for your next opportunity?

Do you enjoy working in a fast-paced environment where accuracy, customer service and attention to detail are key?

Reed are recruiting on behalf of a growing and successful organisation seeking a Billing Administrator to join their established team. This is a fantastic opportunity to join a business that values its people, offers excellent benefits and can provide genuine long-term career development.

The Role

As a Billing Administrator, you will play a key role in supporting the billing function, ensuring customer accounts are maintained accurately and billing processes run smoothly.

Your responsibilities will include:

• Processing and maintaining customer account information
• Supporting billing and invoicing activities
• Handling customer billing queries via phone and email
• Updating internal systems and databases accurately
• Assisting with customer payments and account balances
• Investigating and resolving account queries
• Producing and checking reports to ensure billing accuracy
• Ensuring processes are completed in line with company procedures
• Providing general administrative support to the wider team
• Assisting with a variety of operational and ad hoc tasks

About You

To be successful in this role, you will have:

• Previous administration experience
• Excellent attention to detail and accuracy
• Strong communication skills, both written and verbal
• Excellent Customer Service Skills
• A professional and confident telephone manner
• Good Microsoft Office skills, particularly Excel, Outlook and Word
• Strong organisational and time management skills
• The ability to prioritise workload and meet deadlines
• A positive, flexible and team-oriented approach

Experience within a billing, finance administration, customer service or office administration environment would be beneficial, but not essential.

What's in It for You?

• Salary of 30,000 - 33,000
• Annual bonus opportunity
• Healthcare benefits
• Life assurance
• Income protection
• Employee discount schemes
• Ongoing training and development
• Supportive and collaborative team culture
• Excellent long-term career prospects