Multilingual Customer Support Specialist — Relocation Included

Cross Border Talents; Greater London; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Hotel accommodation

Housing assistance

Performance bonus

Private health insurance

Renewable 12-month contract

Multicultural environment

Job summary

Cross Boundary Talents is seeking a bilingual Customer Service specialist to support customers in Spanish, Croatian, Portuguese or French with strong English proficiency (C1). The role is based on-site in Greece and involves handling inquiries via phone, email and internal systems, recording interactions, and resolving issues to deliver an excellent customer experience.

The position offers a relocation package, hotel for the first 14 days, housing assistance, a competitive salary with a

Qualifications

• Fluency in Spanish, Croatian, Portuguese or French.
• Good command of English (C1).
• Strong communication and problem-solving skills.
• Willingness to learn and grow.
• High School Diploma or higher.
• Valid EU passport or Greek residence/work permit (mandatory).

Responsibilities

• Handle customer inquiries via phone, email, and internal systems.
• Accurately record customer interactions in the database.
• Resolve issues and complaints in a professional manner.
• Troubleshoot using tools, training, and support materials.
• Provide clear solutions and excellent customer experience.

Skills

Spanish

Croatian

Portuguese

French

English (C1)

Education

High School Diploma or higher

Job description

Cross Boundary Talents is seeking a bilingual Customer Service specialist to support customers in Spanish, Croatian, Portuguese or French with strong English proficiency (C1). The role is based on-site in Greece and involves handling inquiries via phone, email and internal systems, recording interactions, and resolving issues to deliver an excellent customer experience.

The position offers a relocation package, hotel for the first 14 days, housing assistance, a competitive salary with a