Bike Technician: Service, Repair & Customer Focus

Motorsport Network, LLC; Watford; Hybrid; GBP 16,000 - 19,000; Full time

Benefits offered by this job

Store discount

Employee discount

Bike breakdown cover

Discounts on groceries and lifestyle

Wellness programme

Trade price bikes

Life Assurance

Uniform

Sharesave scheme

Cycle to Work

Wagestream access

Health Cash Plan

Job summary

Halfords in Watford is seeking a bike service and retail associate to deliver top-quality service and repair across a range of cycles, including kids, premium and electric bikes. You will also help customers select the right gear and provide expert guidance to meet their cycling needs.

We invest in training to help you develop your career within Retail or the Group, with a rota that includes weekends. Enjoy generous discounts, pension, and other benefits as part of our team.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment.
• Experience of sharing expertise with others.
• Experience of working with - and achieving - sales targets.

Responsibilities

• Carrying out most of the service and repair work yourself.
• Help develop other members of the team.
• Provide excellent customer service and help customers choose the right bike.

Skills

Service and repair across cycles

Customer service

Sharing expertise with others

Sales targets

Job description

Halfords in Watford is seeking a bike service and retail associate to deliver top-quality service and repair across a range of cycles, including kids, premium and electric bikes. You will also help customers select the right gear and provide expert guidance to meet their cycling needs.

We invest in training to help you develop your career within Retail or the Group, with a rota that includes weekends. Enjoy generous discounts, pension, and other benefits as part of our team.