Bespoke Travel Advisor & Client Experience Lead

Audley Travel

Greater London

Hybrid

GBP 25,000 - 31,000

Full time

8 days ago

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Benefits offered by this job

Life Insurance
Healthshield health cash plan
25 days holiday (30 with service)
Birthday day off
Volunteer day off
Flexible hybrid work options
Wellhub wellbeing platform
Benefits platform discounts
Enhanced family leave & pension
Staff travel discounts
Long service awards & sabbatical

Job summary

Audley Travel is recruiting for a full-time, 37-hour-per-week role based in the UK. The position offers flexible hybrid work with a minimum of 3 office days in Witney or London, plus a fixed weekend pattern.

The base salary is £27,900 plus commission, with excellent staff benefits and travel discounts. You will be the first point of contact for clients, use your destination knowledge to tailor travel options, and collaborate with sales teams to ensure a seamless customer journey.

Qualifications

  • Experience in sales and customer service.
  • Strong organisational and communication skills.
  • Proficiency with MS Office and databases.

Responsibilities

  • Be the first point of contact for clients and understand travel preferences.
  • Inspire and recommend tailored travel options.
  • Own the client experience from enquiry to handover to sales teams.
  • Drive sales by converting enquiries into leads and bookings.
  • Represent Audley Travel at client events.

Skills

Sales experience
Customer service
Organisational skills
Verbal and written communication
MS Office
Databases

Tools

MS Office
Databases

Job description

Audley Travel is recruiting for a full-time, 37-hour-per-week role based in the UK. The position offers flexible hybrid work with a minimum of 3 office days in Witney or London, plus a fixed weekend pattern.

The base salary is £27,900 plus commission, with excellent staff benefits and travel discounts. You will be the first point of contact for clients, use your destination knowledge to tailor travel options, and collaborate with sales teams to ensure a seamless customer journey.

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