Bespoke Jewellery Boutique Sales Pro

Austen & Blake; Norwich; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

20 days annual leave

Birthday day off

Employee jewellery discounts

Perkbox wellbeing benefits

Career development

Job summary

Austen & Blake, part of Neve Jewels Group, seeks a Luxury Jewellery Sales Consultant to join our boutique team in the UK. You will guide customers through their jewellery journey with consultative sales, building lasting relationships and delivering an exceptional boutique experience.

Requirements include 1–2 years in premium or luxury retail, confident consultations, CRM experience, and flexibility to work weekends.

Qualifications

• 1–2 years in premium or luxury retail.
• Proven sales track record in luxury or premium settings.
• Confident with face-to-face, telephone and video consultations.
• Good communication and relationship-building skills.

Responsibilities

• Lead personalised consultations, guiding customers through bespoke jewellery designs.
• Build relationships through attentive service and follow-ups.
• Achieve individual and store sales targets with tailored recommendations.
• Maintain showroom standards and support visual merchandising.
• Manage customer enquiries and orders using CRM systems.

Skills

Luxury retail experience

Consultative selling

CRM systems

Relationship building

Excellent communication

Education

High school diploma or equivalent

Tools

CRM software

Job description

Austen & Blake, part of Neve Jewels Group, seeks a Luxury Jewellery Sales Consultant to join our boutique team in the UK. You will guide customers through their jewellery journey with consultative sales, building lasting relationships and delivering an exceptional boutique experience.

Requirements include 1–2 years in premium or luxury retail, confident consultations, CRM experience, and flexibility to work weekends.