Lux Jewelry Store Manager – Lead Luxury Client Experience

Austen & Blake; Greater London; Sur place; GBP 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Vitality private healthcare

Birthday leave

Perkbox access

20 days annual leave + bank holidays

Enhanced maternity/paternity leave

40 hours per week with weekend shifts

Referral scheme

Résumé du poste

Austen & Blake, a luxury jewellery brand in the Neve Jewels Group, is seeking an experienced Store Manager to lead a small team and uphold our reputation for exceptional customer experiences in a luxury retail environment.

You will oversee daily store operations, drive sales, and ensure impeccable presentation while maintaining the highest standards of service. The role requires leadership, product knowledge, and a passion for luxury design.

Qualifications

• 4-5 years’ of experience in luxury retail with a strong sales track record.

Responsabilités

• Lead and develop a high-performing store team.

Connaissances

Leadership

Luxury retail

Jewellery training

Client relationships

Communication skills

Problem-solving

Software proficiency

Brand aesthetics

Attention to detail

Weekend work

Personal presentation

Formation

GIA/JAA gemmology training

Outils

CRM software

POS systems

Description du poste

Austen & Blake, a luxury jewellery brand in the Neve Jewels Group, is seeking an experienced Store Manager to lead a small team and uphold our reputation for exceptional customer experiences in a luxury retail environment.

You will oversee daily store operations, drive sales, and ensure impeccable presentation while maintaining the highest standards of service. The role requires leadership, product knowledge, and a passion for luxury design.