Bereavement Support Coordinator & Chapel Attendant

Connect2Swindon; Swindon; On-site; GBP 23,000 - 31,000; Part time

Job summary

Connect2Swindon in Swindon invites applications for a compassionate Bereavement Support Administrator and Chapel Attendant. You will provide administrative support, coordinate services and appointments, and ensure records are accurate while helping maintain the chapel with professionalism and care.

The role requires empathy, discretion, and excellent organisational and communication skills. You will greet visitors, liaise with funeral directors and staff, and contribute to delivering a

Qualifications

• Experience in administrative or customer service roles.
• Ability to manage multiple priorities and work accurately under pressure.
• Strong written and verbal communication skills.
• Sensitivity and discretion when dealing with bereaved families.

Responsibilities

• Act as first point of contact for bereaved families, funeral directors and stakeholders.
• Provide sensitive support via telephone, email and in person.
• Process bookings, appointments and documentation accurately.
• Maintain confidential records in compliance with data protection.
• Prepare correspondence and reports for service delivery.
• Coordinate with internal and external teams to ensure smooth service delivery.

Skills

Administrative

Empathy

Communication

Customer service

Discretion

Data protection awareness

Teamwork

Multitasking

Tools

Microsoft Office

Database systems

Job description

Connect2Swindon in Swindon invites applications for a compassionate Bereavement Support Administrator and Chapel Attendant. You will provide administrative support, coordinate services and appointments, and ensure records are accurate while helping maintain the chapel with professionalism and care.

The role requires empathy, discretion, and excellent organisational and communication skills. You will greet visitors, liaise with funeral directors and staff, and contribute to delivering a