Bereavement Services Administrator – Part-Time Frontline

Rugby Borough Council; Rugby; On-site; GBP 27,000 - 29,000; Part time

Benefits offered by this job

35 days leave pro rata

Local Government Pension Scheme

Annual leave purchase scheme

Subsidised parking

Structured Induction Program

Future Leaders programmes

Professional subscription support

Family Friendly Policies

Health & wellbeing support

Compassionate leave

Job summary

Rugby Borough Council is seeking a Bereavement Services Administrator to join our busy team. You will play a key role in ensuring the smooth handling of bereavement arrangements for burials, cremations and memorials with confidentiality and care. This role requires empathy and discretion when dealing with bereaved families.

The position is part-time and site-based, 18.5 hours per week, with a fixed schedule and a focus on excellent customer service.

Qualifications

• Experience as an administrator with excellent organisational and communication skills.
• Ability to handle confidential documentation with discretion and care.
• Empathy when supporting bereaved families in sensitive circumstances.

Responsibilities

• Manage bereavement arrangements for burials, cremations and memorials.
• Provide front-facing service to customers in person and on the phone.

Job description

Rugby Borough Council is seeking a Bereavement Services Administrator to join our busy team. You will play a key role in ensuring the smooth handling of bereavement arrangements for burials, cremations and memorials with confidentiality and care. This role requires empathy and discretion when dealing with bereaved families.

The position is part-time and site-based, 18.5 hours per week, with a fixed schedule and a focus on excellent customer service.