Bereavement Care Assistant

South West Recruitment; Poole; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Uniform and PPE provided

Comprehensive training (ManualHandling

First Aid in the Workplace

Job summary

South West Recruitment Ltd is seeking a compassionate Bereavement Care Assistant in Poole. The role is full-time, Monday to Friday, 8:30am–4:30pm, 37 hours per week, at £13.69 per hour.

You will transport coffins, support services, and help manage memorial activities with respect and professionalism. Key duties include assisting with ceremonies, operating tribute systems, cleaning, and maintaining the in-house conveyancing vehicle.

Qualifications

• Full and clean UK driving licence (Category B).
• Experience driving a light van (up to 3.5 tonnes).
• Ability to lift up to 50kg and manoeuvre weights up to 190kg with lifting aids.
• Knowledge of the funeral or bereavement trade is desirable.

Responsibilities

• Safely transporting coffins between bereavement sites using the in-house conveyancing vehicle.
• Maintaining the conveyancing vehicle, ensuring it is clean, refueled, and in safe working condition.
• Assisting with ceremony services, including preparing spaces and guiding attendees.
• Conducting communal and witness scatters of cremated remains in designated grounds.
• Supporting the safe operation of the crematory and handling cremated remains.
• Performing cleaning and maintenance in ceremony spaces, public areas, and memorial grounds.
• Carrying out low-level maintenance and groundskeeping tasks as required.
• Providing exceptional customer service to the bereaved, funeral directors, and other service users.

Skills

Attention to detail

Teamwork

Emotional resilience

Professionalism

Tools

First Aid in the Workplace

Job description

We are seeking a compassionate and professional Bereavement Care Assistant to join our dedicated team. This role is integral to providing a high-quality, responsive bereavement service that meets the needs of the bereaved while adhering to the Charter for the Bereaved. You will play a key role in ensuring the dignified and efficient transfer and cremation of human remains, as well as supporting ceremony services and memorial activities.

This is a full-time position, working Monday to Friday, 8:30am to 4:30pm, totaling 37 hours per week, with a competitive hourly rate of £13.69 per hour.

Responsibilities

• Safely transferring coffins between bereavement sites using the in-house conveyancing vehicle.
• Maintaining the conveyancing vehicle, ensuring it is clean, refueled, and in safe working condition.
• Assisting with ceremony services, including preparing ceremony spaces, operating digital tribute systems, and guiding attendees.
• Conducting communal and witness scatters of cremated remains in designated memorial grounds.
• Supporting the safe operation of the crematory, including the handling and processing of cremated remains.
• Performing cleaning duties in ceremony spaces, public areas, and memorial grounds.
• Carrying out low-level maintenance and groundskeeping tasks as required.
• Providing exceptional customer service to the bereaved, funeral directors, and other service users.

Qualifications

• A full and clean UK driving licence (Category B).
• At least one year of experience driving a light van (up to 3.5 tonnes).
• The ability to lift up to 50kg and manoeuvre weights of up to 190kg using approved lifting aids.
• Knowledge of the funeral or bereavement trade (desirable).

Personal qualities and attributes

• Attention to detail and a methodical approach to work.
• The ability to work under pressure and meet tight deadlines.
• Strong teamwork and communication skills.
• A high level of emotional resilience, maturity, and professionalism.
• A commitment to diversity, inclusion, and maintaining high standards of conduct.

Day-to-Day

• Transporting coffins between sites and ensuring the conveyancing vehicle is maintained to a high standard.
• Preparing ceremony spaces and assisting with services, including operating tribute systems and managing attendees.
• Handling cremated remains, including conducting witness and communal scatters.
• Performing cleaning and maintenance tasks in ceremony spaces, public areas, and memorial grounds.
• Collaborating with team members to ensure the smooth operation of bereavement services.
• Competitive hourly rate of £13.69 per hour.
• Regular working hours: Monday to Friday, 8:30am to 4:30pm.
• Opportunity to make a meaningful impact by supporting bereaved families during difficult times.
• Comprehensive training, including Manual Handling and First Aid in the Workplace.
• A supportive and inclusive work environment.
• Uniform and PPE provided.

Job Title: Bereavement Care Assistant Job Reference: 45050 Salary: £26,339 per year Sector: Location: