Assistant General Manager - Burrell Collection

Wshgroup; Glasgow; Vor Ort; GBP 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Free lunch on shift

Free tea and coffee at any Benugo site

Monthly allowance to use at any Benugo

Competitive rate

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Company annual leave

Career development within a fast‑growi

Zusammenfassung

Benugo in Glasgow is seeking an experienced Assistant General Manager to support the daily operations of The Burrell Collection site, alongside the General Manager.

You will help lead the team to deliver high product and service standards, build client relationships, and ensure an outstanding customer experience across front and back of house. In addition, you will assist with budgeting, forecasting and cost control.

Qualifikationen

• Experience as Assistant General Manager or strong Deputy Manager.
• Background in high-volume and/or multi-site operations preferred.
• Confident communicator who motivates and engages teams.
• Strong financial and commercial awareness.
• A passion for food is a plus.

Aufgaben

• Support the daily operation of the site alongside the General Manager.
• Help lead and structure the team to deliver high product and service standards.
• Build and maintain strong client relationships through regular communication.
• Ensure an excellent customer experience across front and back of house.
• Support initiatives to improve sales and service performance.
• Assist with budgeting, forecasting, and cost control.
• Support team performance through coaching, training, and feedback.
• Ensure all Food Safety and Health & Safety standards are met.

Kenntnisse

Leadership

Communication

Finance awareness

Food industry interest

Jobbeschreibung

We are looking for an experienced Assistant General Manager to join the team at the Burrell Collection.

Nestled within the beautiful surroundings of Pollok Country Park, The Burrell Collection is home to one of the finest art collections ever assembled by a single individual, with over 9,000 objects gifted by Sir William Burrell.

Our catering operation reflects the same sense of quality and experience. The Burrell Restaurant offers a range of fresh, seasonal dishes made using the finest Scottish ingredients, from hearty family favourites to lighter, healthy options and a dedicated children's menu. In our café and espresso bar visitors can enjoy barista-made drinks, grab‑and‑go snacks and sweet treats, all designed to be enjoyed indoors or out on the terrace overlooking the park when the weather allows.

We Offer:

• Rate: £35,000 per annum
• Shifts: 5 days out of 7, including weekends
• Contract: Full Time/ Permanent

About the role:

• Support the daily operation of the site alongside the General Manager
• Help lead and structure the team to deliver high product and service standards
• Build and maintain strong client relationships through regular communication
• Ensure an excellent customer experience across front and back of house
• Support initiatives to improve sales and service performance
• Assist with budgeting, forecasting, and cost control
• Support team performance through coaching, training, and feedback
• Ensure all Food Safety and Health & Safety standards are met

The Ideal Candidate:

• An experienced Assistant General Manager or strong Deputy Manager
• Background in high‑volume and/or multi‑site operations preferred
• Confident communicator who motivates and engages teams
• Strong financial and commercial awareness
• A passion for food is a plus!

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family‑feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders