Benefits Manager

UK Ministry of Defence; Greater London; On-site; GBP 45,000; Full time

Job summary

An established industry player is seeking a Benefits Manager to drive business optimisation and enhance service delivery. This pivotal role involves developing and implementing a robust benefits management framework, ensuring that efficiency improvements align with strategic objectives. The successful candidate will collaborate with stakeholders to track and report benefits, fostering a culture of continuous improvement. With a focus on delivering best value for customers, this position offers the opportunity to make a significant impact within a dynamic team. Join a forward-thinking organisation committed to high-quality service delivery and operational excellence.

Benefits

25 days annual leave

Learning and development opportunities

Flexible working options

Inclusive and diverse culture

Highly competitive Pension Scheme

Enhanced parental leave

Access to sports & social clubs

Free car parking

Subsidised canteens

Qualifications

• Proven experience in benefits management and business optimisation.
• Ability to lead benefits realisation in complex organisational structures.
• Expertise in data analysis and financial forecasting.

Responsibilities

• Support embedding a robust benefits management framework across the organisation.
• Drive governance around benefits tracking and ensure compliance.
• Lead on post-implementation reviews and benefits mapping workshops.

Skills

Benefits management

Business optimisation

Stakeholder engagement

Data analysis

Financial forecasting

Communication skills

Problem-solving

Education

APMG Managing Benefits Practitioner or similar qualification

Job description

Andover, South East England, SP11 8HJ

Whittington, West Midlands (England), WS14 9PY

Job Summary

The Business Improvement Team’s primary focus is driving business improvement and optimising our services within wider DIO organisation. From ideation to cultural embedment, we will work with the organisation to ensure that high quality Defence infrastructure and customer service is delivered more quickly, efficiently, and effectively with limited impact to front line staff.

The Benefits Manager plays a crucial role in embedding business optimisation across the organisation, ensuring that efficiency improvements and benefits realisation are captured, measured, and aligned with the wider Optimisation Programme. In the current financial climate, it is imperative that benefits management supports the organisation in delivering best value for customers, operates within control totals, and meets Treasury efficiency savings while adhering to the Government’s Benefits Framework.

This role is positioned within the Efficiencies Core Team while also supporting the wider Strategic Business Office within Business Improvement, ensuring that benefits are consistently captured across the organisation in a consistent and efficient manner. The position will work closely with stakeholders & Business Improvement Partners within Business Improvement to drive best practices in benefits identification, tracking, reporting, and realisation.

This position is advertised at 37 hours per week.

Job Description

Leadership & Governance

• Support the Efficiencies Business Improvement Partner in embedding a robust benefits management framework across the organisation.
• Ensure that benefits realisation is a core component of business optimisation efforts as well as the wider Strategic Business Offices undertaking.
• Drive strong governance around benefits tracking, ensuring processes are transparent, repeatable, and integrated into existing decision-making structures.
• Work collaboratively with stakeholders to ensure benefits are appropriately owned, measured, and reported.
• Ensure compliance with mandatory requirements, including governance procedures and alignment with control totals and Treasury efficiency savings.

Benefits Management & Realisation

• Develop, maintain, and refine the DIO Benefits Management Framework, ensuring coherence with organisational priorities and the Treasury efficiency savings framework.
• Lead on the development of a Benefits Management Strategy, aligning benefits with the directorates strategic objectives and planning.
• Work closely with business improvement partners and operational teams to identify, define, and measure key benefits, developing comprehensive benefits profiles.
• Deliver training and awareness sessions to promote a benefits-focused mindset and ensure consistency in benefits management principles.
• Participate in investment appraisals where appropriate, ensuring that benefits forecasts in business cases align with organisational objectives.
• Lead and facilitate benefits mapping workshops where appropriate.
• Conduct scrutiny and assurance reviews on benefits management practices, ensuring compliance and effectiveness.
• Maintain a consolidated benefits forecast, ensuring accuracy and minimising double counting.
• Provide direct support to the Strategic Business Office, ensuring benefits realisation contributes to the directorate’s broader business initiatives.

Benefits Tracking & Reporting

• Establish a measurement, tracking, and reporting framework, ensuring benefits are consistently monitored against agreed targets and reported effectively to the Strategic Business Office.
• Identify and manage consequences, including dis-benefits and opportunities for maximising benefits realisation.
• Consolidate metrics and progress reports, providing senior leaders with clear insights into benefits realisation performance.
• Escalate significant benefits-related issues to the Steering Group, ensuring swift resolution and alignment with strategic priorities.
• Lead on post-implementation reviews, ensuring that lessons learned from benefits management are captured and shared for continuous improvement.
• Lead the Strategic Business Office in integrating benefits realisation insights into corporate performance reporting and long-term business planning.

Person specification

Essential Criteria

• Proven experience in benefits management, business optimisation and programme delivery.
• Ability to lead benefits realisation processes within a complex organisational structure.
• Experience in stakeholder engagement, particularly at senior levels, to drive alignment and ownership of benefits.
• Demonstrable expertise in data analysis, financial forecasting and benefits tracking.
• Excellent communication, influencing, and problem-solving skills, with a focus on collaborative working.

Desirable Criteria

• APMG Managing Benefits Practitioner or similar qualification.

Behaviours

• Communicating and Influencing
• Leadership
• Working Together
• Changing and Improving
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

Alongside your salary of £44,590, the Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme.

In Addition, The Following Benefits Are Offered:

• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity with an opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer
• Highly competitive Pension Scheme with an average employer contribution of 28.97%
• Enhanced parental leave
• Most sites have access to free car parking, sports & social clubs, gym, on site shops and subsidised canteens

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

At The Application Stage you Will Be Assessed Against:

• Success Profile Behaviour: Communicating and Influencing
• Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience
• Candidates will also be required to provide a statement of suitability (Word count: 500)

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

At interview you will be assessed against the following Success Profiles:

Behaviours

• Communicating and Influencing
• Leadership
• Working Together
• Changing and Improving
• Delivering at Pace

We aim to undertake the sift of applications WC 5th May following closure with Interviews WC 12th May. Interviews are likely to be conducted face to face at St Georges House, Whittington, WS14 9PY or Andover, SP11 8HJ (but may be subject to change).

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail].

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. See our vetting charter.

People working with government assets must complete baseline personnel security standard checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Ryan Austin
• Email : [e-mail]

Recruitment team

• Email : [e-mail]

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].