Beauty Counter Manager: Lead, Coach & Drive Sales

The Estée Lauder Companies Inc.; Cardiff; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive remuneration package

Outstanding training and development

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Cardiff to lead, coach and develop a team of Sales Associates to hit sales, customer service and operational targets.

You will recruit and retain customers through strategic planning, in-store events, exceptional customer relationship management and strong leadership of a high performing team. This role offers opportunities for growth within a global prestige beauty leader.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills.
• Results oriented with drive to meet objectives and standards.
• Pursue goals beyond what is required or expected.

Responsibilities

• Lead, coach and develop a team of Sales Associates to meet sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting and in-store events.
• Lead customer relationship management and drive a high performing team.
• Progress through training and development to build a long-term career with a leader in prestige beauty.

Skills

Team leadership

Customer service

Communication

Commercial awareness

Strategic planning

Education

Retail management experience or degree-equivalent

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Cardiff to lead, coach and develop a team of Sales Associates to hit sales, customer service and operational targets.

You will recruit and retain customers through strategic planning, in-store events, exceptional customer relationship management and strong leadership of a high performing team. This role offers opportunities for growth within a global prestige beauty leader.