Beauty Counter Lead & Coach

The Estée Lauder Companies Inc.; Bracknell; On-site; GBP 26,000 - 36,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates in Bracknell to achieve sales, customer service and operational targets.

You will be responsible for crafting and executing an agile business plan to recruit and retain customers through events, CRM and strategic targeting, while building a high-performing team in a prestige beauty environment.

Qualifications

• Effective verbal and written communication skills.
• Quality customer service skills.
• Results oriented with high drive to meet objectives and standards.
• Ability to develop financial plans and manage resources.
• Experience in strategic planning and execution.
• Retail sales experience.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting and in-store events.
• Drive exceptional customer relationship management and leadership of a high performing team.
• Embrace a long-term career path with progression within the beauty industry and culture of diversity and development.

Skills

Communication skills

Interpersonal skills

Leadership

Coaching

Business planning

Goal oriented

Accountability

Team collaboration

Attention to detail

Discretion

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates in Bracknell to achieve sales, customer service and operational targets.

You will be responsible for crafting and executing an agile business plan to recruit and retain customers through events, CRM and strategic targeting, while building a high-performing team in a prestige beauty environment.