Beachside Shacks Team Member

Rockwater Branksome; Bournemouth; On-site; GBP 1,446,000 - 1,722,000; Part time

Benefits offered by this job

Wagestream - Access your pay early

Amazing tips - approximately £1-1.5/hr

Employee referral scheme

Health assured - Employee assistance

25% off food bill up to 4 people

Free staff meals on shift

Free uniform

Job summary

Rockwater Branksome is looking for friendly team members to join the Shacks team on the beachfront in Dorset. You will be helping guests across dining and takeaway experiences, presenting drinks and food to high standards, and ensuring safety and compliance in a busy hospitality setting.

The ideal candidate has at least 1 year of customer-facing experience and a passion for delivering memorable Rockwater experiences.

Qualifications

• At least 1 year customer facing experience.

Responsibilities

• Maintain complete knowledge of the shack's menu and offerings.
• Present take-away drinks, cocktails, and wine to Rockwater standards.
• Follow allergy procedures at all times.
• Maintain shack stock levels.
• Ensure shack equipment is maintained and operational.
• Minimise wastage and record appropriately.
• Understand and comply with licensing laws.
• Use the POS system to place orders and take payments accurately.
• Be familiar with the F&B systems used at Rockwater.
• Follow opening and closing checklists.
• Deliver the 'Rockwater Experience' to guests per Waves of Service standards.
• Comply with Health & Safety regulations and upsell where appropriate.

Skills

Customer service

Job description

Rockwater Branksome is looking for friendly team members to join the Shacks team on the beachfront in Dorset. You will be helping guests across dining and takeaway experiences, presenting drinks and food to high standards, and ensuring safety and compliance in a busy hospitality setting.

The ideal candidate has at least 1 year of customer-facing experience and a passion for delivering memorable Rockwater experiences.