Bathroom Showroom Sales Specialist

Independent Builders Merchant Group; Oxford; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Company pension

Holiday entitlement

Training & development

Employee Assistance Programme

Perks Membership

Uniform provided

Team environment

Career progression

Job summary

Grant & Stone Plumbing, part of IBMG, is seeking a customer-focused Showroom Sales Assistant to join our Oxford showroom team. You will help customers bring their bathroom projects to life by providing expert product advice, preparing quotations, processing orders and delivering an outstanding showroom experience from enquiry to delivery.

We value bathroom, plumbing or KBB experience, strong customer service skills and the ability to build relationships.

Qualifications

• Experience in bathroom, KBB, plumbing or interiors sector.
• Excellent customer service and relationship skills.
• Strong communication and relationship-building abilities.
• Good IT skills and confidence using digital systems.
• Full UK driving licence.
• Proactive, sales-focused and independent as needed.

Responsibilities

• Meet customers in the showroom and capture project requirements.
• Advise on bathroom products, styles and solutions.
• Prepare quotations and manage customer orders.
• Follow up enquiries and convert opportunities into sales.
• Conduct showroom, site and home appointments.
• Build relationships with trade and retail customers.
• Coordinate customer projects from enquiry to delivery.
• Maximise sales through upselling and linked selling.
• Maintain attractive showroom displays.
• Ensure paperwork and records are accurate.

Skills

Bathroom/KBB experience

Customer service

Communication

IT skills

Organisational skills

Sales mindset

Teamwork

Health & safety

Full UK Driving Licence

Proactive attitude

Detail-oriented

Tools

CRM software

Job description

Grant & Stone Plumbing, part of IBMG, is seeking a customer-focused Showroom Sales Assistant to join our Oxford showroom team. You will help customers bring their bathroom projects to life by providing expert product advice, preparing quotations, processing orders and delivering an outstanding showroom experience from enquiry to delivery.

We value bathroom, plumbing or KBB experience, strong customer service skills and the ability to build relationships.