Bar Team Member

Shepherd Neame Limited; Thames Ditton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive hourly pay

Early wage access

25% food & drink discount

25% hotel discount

Shop discounts

Mental health platform

Company pension

Career development

Flexible working hours

Job summary

Shepherd Neame Limited invites you to join the George & Dragon as a Bar Team Member. No experience is required; we’ll give you all the training you need to greet guests warmly, deliver great service, and help create memorable experiences for every visitor.

You’ll work as part of a friendly pub team, keep the bar area tidy and well-stocked, and serve drinks and food promptly with a smile. We offer competitive hourly pay plus tips, early wage access, staff discounts, and genuine opportunities to

Qualifications

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Responsibilities

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

Skills

Enthusiasm

People skills

Customer service

Team player

Hospitality

Job description

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

Known by locals as Village HQ, the George & Dragon is a traditional English pub with a menu that celebrates the absolute best of British. A large, open garden space is perfect for summer evenings. For our sports lovers we have indoor and outdoor TV’s screening all the latest live sports.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.