Bar Team Member

Shepherd Neame Ltd; Stone Cross; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly pay plus tips

Early wage withdrawal scheme

25% discount on food and drink at Shep

25% discount on overnight stays at Hea

Up to 40% off Visitor Centre Shop

Sheps Hut discounts

Workplace Mental Health Platform

Company pension plan

Career development opportunities

Flexible working hours

Team-oriented environment

Pride & Passion culture

Authenticity under pressure

Job summary

Bell Hotel in Sandwich, Kent, part of Shepherd Neame Ltd, is seeking friendly staff to join our team. You’ll welcome guests, serve drinks and food, and help create a warm, welcoming atmosphere in a historic riverside setting.

With supportive colleagues, you’ll enjoy flexible hours, competitive hourly pay plus tips, and a range of employee discounts. No previous experience required; training will be provided to help you shine.

Qualifications

• No prior experience required; training provided.
• Enthusiasm and people skills are key; we’ll teach you the rest.
• Ability to deliver warm, attentive hospitality and work well with a team.

Responsibilities

• Welcome guests with warmth and hospitality.
• Engage with customers and anticipate needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy and stocked.
• Work with the team to deliver exceptional guest experiences.
• Maintain high standards and support the pub’s success.

Job description

No experience? No problem! If you have the right attitude, we'll give you all the training you need. Bring your enthusiasm and people skills - we'll teach you the rest.

Located next to the River Stour in the heart of the beautiful medieval town of Sandwich, Kent, the Bell Hotel has been welcoming guests to the town since Tudor times. Having undergone extensive refurbishment in recent years, the historic riverside retreat offers guests a luxurious experience with 21st-century comforts. Sandwich is also a magnet for golfers, with Royal St George's and Prince's golf clubs on its doorstep.

What You'll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub's success.

What's In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle, Sheps Spirit - you bring enthusiasm and a can-do attitude to every shift.
• Working Together - you enjoy working with others and support your colleagues.
• Pride & Passion - you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity - you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the bar?