Bar Team Leader

Shepherd Neame Ltd; Minnis Bay; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Tip sharing

Flexible working hours

Staff discount 25% food & drink

Pension

Career development

Mental health support

Job summary

Shepherd Neame Ltd is looking for a confident Team Leader to support the General Manager at the Minnis Bay Bar & Brasserie. You’ll lead the bar team, set the tone for friendly service and help deliver a memorable guest experience.

You’ll be responsible for opening and closing duties, coaching staff, ensuring stock, safety, and compliance, and contributing ideas to improve operations while enjoying flexible hours and staff discounts.

Qualifications

• Proven leadership experience in hospitality or bar settings.
• Ability to coach and motivate a team to deliver high service standards.
• Commitment to health and safety and responsible service.

Responsibilities

• Lead by example to create a welcoming atmosphere.
• Support the General Manager with daily operations.
• Motivate and coach staff to maintain exceptional service.
• Ensure bar stock levels, cleanliness and compliance.
• Handle customer queries professionally.
• Contribute ideas to improve service and team performance.
• Manage wage and scheduling within business hours.

Skills

Team leadership

Staff development

Customer service

Health & safety

Job description

At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile. If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed. Where You’ll Be Working Overlooking one of the finest beaches on the North Kent Coast, the Minnis Bay Bar & Brasserie in Birchington is a relaxed, stylish location that offers truly outstanding views, great food, an extensive drinks list and friendly service. The pub sits close to both Quex Park and the Powell Cotton Museum and the history-rich area can be explored with Shepherd Neame’s Minnis Bay Bar & Brasserie Pub Walk, which starts and ends at the pub.

What You’ll Do

• Lead by example, creating a positive and welcoming atmosphere for guests and team members.
• Support the General Manager in day-to-day operations, including opening and closing duties.
• Motivate and coach the team to deliver exceptional service and uphold company standards.
• Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and team performance.
• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

• Sheps Spirit - you inspire confidence and keep morale high.
• Working Together - you enjoy developing others and working collaboratively.
• Pride and Passion - you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
• Authenticity - you stay calm and proactive when things get busy.

Ready to bring your personality and passion to the bar?