Bar Team Member

Shepherd Neame Limited; Maidstone; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Food & drink discount

Early wage withdrawal

Pension plan

Career development

Job summary

Oak on the Green in Bearstead near Maidstone, operated by Shepherd Neame, is hiring a Bar Team Member. You'll greet guests, serve drinks and food, and help maintain a welcoming, busy pub environment.

No experience? No problem—full training provided. This permanent, full-time role offers a competitive hourly rate up to £12.80 and a range of staff discounts and benefits.

Qualifications

• Experience in hospitality or guest service is a plus.
• Strong customer service mindset with a friendly demeanor.
• Ability to work as part of a team in a busy pub environment.

Responsibilities

• Welcome every guest with warmth and genuine hospitality.
• Engage with customers and anticipate their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and stocked throughout your shift.
• Work with colleagues to deliver exceptional experiences.

Skills

Hospitality

Customer service

Team player

Communication

Job description

Oak on the Green

Employment type: Full Time

Contract: Permanent

Salary: Up to £12.80 per hour

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

Located in Bearstead, near Maidstone, the Oak on the Green sits on one of the prettiest village greens in England. Founded in 1665, the Oake Inn, famous visitors to the pub include Baroness Orczy, creator of the Scarlet Pimpernel, and Kent leg spin bowler Alfred Percy ‘Tich’ Freeman. Today, the Oak on the Green is renowned for using largely local produce throughout the extensive food menu offering both British and Mexican cuisine.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Bar Team Member

Oak on the Green

Permanent

Up to £12.80 per hour