Bar Team Member

Royal Tankerton; Guildford; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Early wage withdrawal

Food & drink discounts

Discounts at Managed House Hotels

Visitor Centre Shop discounts

Staff discounts via Sheps Hut

Workplace Mental Health Platform

Company pension

Career development

Flexible working hours

Job summary

Shepherd Neame is seeking a Bar Team Member in Guildford to join Britain's oldest brewer at the Star Inn. You will greet guests, deliver great service, and contribute to a memorable pub experience. Full training is provided, and the role offers flexible hours for a busy lifestyle.

Seasonal, part-time position with seasonal shifts. Competitive hourly pay and tips, plus staff discounts and employer benefits. No prior experience required, just a positive attitude and enthusiasm.

Qualifications

• Hospitality mindset and welcoming attitude.
• Ability to work well in a team and support colleagues.
• Commitment to high standards and guest satisfaction.
• Calm and focused under busy conditions.

Responsibilities

• Welcome every guest with warmth and genuine hospitality.
• Engage with customers and anticipate their needs to create a positive atmosphere.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

Skills

Hospitality

Teamwork

Pride & Passion

Authenticity

Job description

Employment type: Part Time
Contract: Seasonal
Salary: Up to £12.80 per hour

Bar Team Member - Join Britain's Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences - greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills - we’ll teach you the rest.

Where You’ll Be Working

Guildford’s longest-running live music venue, the Star Inn brings together beautiful beer and brilliant bands for one of the best pub experiences in town. The 16th century pub has been entertaining the locals for more than 400 years - showcasing some excellent acts including the Stranglers, who performed their first ever gig here. With a real fire, an intimate courtyard garden and three floors full of snug and cosy corners, this is one of the best pubs in Guildford.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit - you bring enthusiasm and a can-do attitude to every shift.
• Working Together - you enjoy working with others and support your colleagues.
• Pride & Passion - you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity - you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?