Bar Team Member

Royal Tankerton; Canterbury; Hybrid; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly pay

Early wage withdrawal

Food & drink discount: 25% at Shepherd

Overnight stay discount: 25%

Shop discounts via Visitor Centre

Mental Health Platform access

Company pension

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame is seeking a Bar Team Member in Canterbury to greet guests warmly, deliver excellent service, and work as part of a friendly team. Training is provided, and enthusiasm is encouraged to help create memorable experiences in a historic pub setting.

You will join one of Britain’s oldest brewers, working flexible hours, with opportunities to develop within our pubs, brewery, and support offices. A customer-focused, can-do attitude is valued in this role.

Qualifications

• No experience required; full training supplied.
• Positive attitude and strong people skills are valued.
• Willingness to learn and adapt in a busy bar environment.

Responsibilities

• Welcome guests with warmth and hospitality.
• Engage with customers and anticipate their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy and well stocked.
• Work as part of a supportive team to deliver great experiences.
• Uphold our standards and contribute to the pub’s success.

Skills

Hospitality

Customer service

Teamwork

People skills

Job description

Employment type: Part Time
Contract: Permanent
Salary: Up to £12.80 per hour

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

One of Canterbury’s oldest buildings, the Parrot was built on Roman foundations in the 14th century. Tucked away down a picturesque cobbled street in the heart of Canterbury, the pub offers a wealth of medieval beams, oak floorboards and authentic open fires providing an atmospheric backdrop to food and drink.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?