Bar Team Leader: Deliver Memorable Guest Experiences

Mobolise Ltd.; Portsmouth; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension contribution

Employee discounts on brands

Free employee assistance program

Enhanced family-friendly policies

Menopause Friendly Employer

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts on partner brands

Job summary

Flaming Grill is seeking a Team Leader to drive excellent customer service and support a busy shift. You will supervise day-to-day operations, coordinate staff, and ensure compliance with safety and legal standards.

The role offers opportunities for progression within a well-known hospitality brand and a welcoming, fast-paced environment. You will mentor team members, handle guest issues, and model outstanding service while maintaining high standards of cleanliness and efficiency across the bar

Qualifications

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts to keep things running smoothly.
• Keep the bar safe, legal, and clean with quick, safe issue resolution.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Leadership

Customer service

Team coordination

Safety compliance

English proficiency

Job description

Flaming Grill is seeking a Team Leader to drive excellent customer service and support a busy shift. You will supervise day-to-day operations, coordinate staff, and ensure compliance with safety and legal standards.

The role offers opportunities for progression within a well-known hospitality brand and a welcoming, fast-paced environment. You will mentor team members, handle guest issues, and model outstanding service while maintaining high standards of cleanliness and efficiency across the bar