Bar Team Leader — 5★ Hotel, Growth & Benefits

IHG Hotels & Resorts; Glasgow; Sur place; GBP 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Financial security: £14.78 per hour, £

Wagestream

Growth and development

Colleague perks

Wellbeing

Hotel specific benefits

Résumé du poste

voco Grand Central Hotel in Glasgow invites applications for Bar Team Leader to support the Bar Manager and ensure 5* service for guests. You will lead shifts, coach new starters and handle service recoveries while maintaining a warm, host-like atmosphere.

Join a hotel with 140+ years of culture and a focus on sustainability, enjoy benefits such as guaranteed hours, meals on shift, and discounted rates; you will be part of the voco family delivering a relaxed but attentive stay.

Qualifications

• Availability to work 5 shifts per week including weekends and bank holidays (evening availability is essential).
• Experience in a busy Bar team within a 4 or 5* hotel would be beneficial, ideally as a Supervisor/Team Leader/Assistant Manager.
• Passion for providing excellent guest service and engaging with guests for a personal experience.
• Experience developing and coaching team members to ensure peak performance.
• Un-stuffy, friendly hosting approach and ability to showcase personality.
• Interest in environment and sustainability and a focus on innovation.
• Ready to contribute to voco team and give guests a warm Glasgow welcome.

Responsabilités

• Support the Bar Manager to ensure the department runs smoothly and guests receive 5* service.
• Handle high-level service recoveries and train new starters.
• Manage shifts in the Bar Manager's absence.

Connaissances

Shifts planning

Guest service

Coaching/mentoring

Team leadership

Host feel

Sustainability interest

Event/hospitality experience

Description du poste

voco Grand Central Hotel in Glasgow invites applications for Bar Team Leader to support the Bar Manager and ensure 5* service for guests. You will lead shifts, coach new starters and handle service recoveries while maintaining a warm, host-like atmosphere.

Join a hotel with 140+ years of culture and a focus on sustainability, enjoy benefits such as guaranteed hours, meals on shift, and discounted rates; you will be part of the voco family delivering a relaxed but attentive stay.