Bar Team Leader

Shepherd Neame; Minnis Bay; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Share of tips

Early wage withdrawal

Discount on food and drink

Discount on overnight stays

Shop discounts at Visitor Centre

Discounts via Sheps Hut

Mental Health Platform

Company pension

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame Limited is seeking a Team Leader at Minnis Bay Bar & Brasserie to lead the bar team and support the General Manager in daily operations. You will set the tone for great service, motivate staff, and ensure guests leave with a smile.

You’ll be involved in opening/closing duties, maintaining high standards, and driving exceptional service while adhering to health and safety requirements.

Qualifications

• Leadership experience in hospitality or retail environments.
• Ability to motivate and coach a team to deliver great service.
• Strong focus on guest experience and teamwork.
• Commitment to health and safety standards.

Responsibilities

• Lead by example, creating a positive and welcoming atmosphere for guests and team members.
• Support the General Manager in day-to-day operations, including opening and closing duties.
• Motivate and coach the team to deliver exceptional service and uphold company standards.
• Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and team performance.

Skills

Team leadership

Team coaching

Customer service

Health & safety

Job description

Employment type: Full Time
Contract: Permanent
Salary: £13.30 per hour

Team Leader – Lead with Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile.

If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.

Where You’ll Be Working

Overlooking one of the finest beaches on the North Kent Coast, the Minnis Bay Bar & Brasserie in Birchington is a relaxed, stylish location that offers truly outstanding views, great food, an extensive drinks list and friendly service. The pub sits close to both Quex Park and the Powell Cotton Museum and the history-rich area can be explored with Shepherd Neame’s Minnis Bay Bar & Brasserie Pub Walk, which starts and ends at the pub.

What You’ll Do

• Lead by example, creating a positive and welcoming atmosphere for guests and team members.
• Support the General Manager in day-to-day operations, including opening and closing duties.
• Motivate and coach the team to deliver exceptional service and uphold company standards.
• Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and team performance.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great leader:

• Sheps Spirit – you inspire confidence and keep morale high.
• Working Together – you enjoy developing others and working collaboratively.
• Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
• Authenticity – you stay calm and proactive when things get busy.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?