Bar Supervisor

The Boxford Group; Boxford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Complimentary meals during shifts

Life Assurance

Progression within the company

28 days holiday

Refer a friend bonuses

HAPI discounts

Employee wellbeing programme

Cycle to Work Scheme

Job summary

The Boxford, part of WSH Restaurants, is seeking an experienced bar supervisor to support the restaurant managers in daily operations and to deliver exceptional service to guests. We are a family of venues recognised for quality, training, and a welcoming atmosphere in the Berkshire countryside.

Join a team that values product knowledge, guest connection, and the growth of junior staff. The role requires at least 1 year’s experience in a quality restaurant and the ability to work autonomously

Qualifications

• Leaving Cert level education or above.
• NVQ qualification or equivalent.
• Display a real passion for food, beverage and customer service.
• Excellent communication and teamwork skills.
• Exceptional attention to detail.
• Hands on and proactive approach.
• Able to work autonomously and as part of a team.
• Excellent time management.

Responsibilities

• Provide exceptional customer service, whilst carrying out all duties required.
• Take part in the setup of the bar.
• Take orders and prepare drinks.
• Prepare hot drinks.
• Contribute to the delivery of all food and beverage services.
• Take part in bar and events setups.
• Nurture and develop new commis bartenders.
• Adhere to company policies and trainings.
• Liaise with key people to ensure beverages and service meet menu standards.
• Handle guest requests courteously and refer to line manager when needed.
• Manage ordering and stock control.

Skills

Passion for food & beverage

Excellent communication

Teamwork

Attention to detail

Hands-on approach

Autonomous given tasks

Time management

Education

Leaving Cert or above

NVQ or equivalent

Job description

Company Description

WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in the different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.

To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience. How? By being a destination employer, renowned for industry-leading career development, training, and mentorship - and translating that investment in people into a culture of pride, accountability and ultimately success.

The Boxford, nestled 10 minutes from Newbury, is built on a site that was formerly occupied by ‘The Bell Inn’, a rural roadside inn that captured passing trade on the road to Newbury. What was then a Victorian public house and 1980s annex was then turned into a modern and welcoming new restaurant in 2023. An all-day family-friendly dining and drinks destination that specialises in fresh Mediterranean cuisine and artisanal sourdough pizzas in the scenic Berkshire countryside.

Job Description

We are looking for an experienced and dedicated bar supervisor to assist the restaurant managers in the day to day running of the bar and deliver an exceptional service to customers. We are looking for personable individuals to join our bar team to assist with the delivery of exquisite cocktails and exceptional wine.

Our supervisor role is perfect for an experienced bartender, who prides themselves on perfect product knowledge, giving excellent service, and connecting with each guest that they serve. We are looking for someone who can set an example to our other staff, and help to nurture and train them to be the best they can be.

We ask for at least 1 year's experience working in a quality restaurant.

About the Bar Supervisor role:

• Provide exceptional customer service, whilst carrying out all duties required
• Take part in the setup of the bar
• Take orders and prepare drinks
• Prepare hot drinks
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of the bar and events
• Nurture and develop new commis bartenders
• Adhere to all company policies and departmental procedures/trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of beverages and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
• Confident with the ordering and stock management required

Hours per week: 45

Qualifications

• Leaving Cert level education or above
• NVQ qualification or equivalent
• Ability to display a real passion for food, beverage and customer service
• Excellent communication and teamwork skills
• Exceptional attention to detail
• Hands on and proactive approach
• Able to work autonomously and as part of a team
• Excellent time management

Additional Information

WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:

Benefits

• Complimentary meals during shifts
• Life Assurance
• Unrivalled opportunities for progression within the company.
• 28 days holiday, increasing with length of service.
• Recommend a friend scheme with great bonuses for individual referrals.
• Exclusive access to our HAPI scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
• Reward programmes, long service awards, employee recognition and performance incentives.
• Enrolment into workplace pension scheme
• Employee assistance programme and access to wellbeing hub.
• Cycle to Work Scheme

Expected Salary (this is not sent to the employer)