Bar Manager & Guest Experience Leader

Mad Hatter Hotel; Greater London; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

25% food & drink discount

Tips on top of hourly pay

Discounted hotel stays

Wagestream earnings access

Healthcare Cash Plan

Full induction and training

Career paths across pubs/hotels

Job summary

The Mad Hatter Hotel, part of Fuller’s, is seeking an Assistant Manager to lead the bar operation and champion a strong table-service culture. You’ll be a natural host, drive guest experiences, and grow with the management team.

Training is provided for areas like stock control, cash handling, and line cleaning. Located near Southwark and Blackfriars, this role offers career paths across Fuller’s pubs and hotels, and benefits such as staff discounts, tips, and access to wellness resources.

Qualifications

• Experience in leading bar operations and daily hospitality tasks.
• Ability to create a friendly atmosphere for team and guests.
• Willingness to participate in ongoing training and development.

Responsibilities

• Lead the bar operation and ensure high guest service standards.
• Oversee daily tasks, stock, ordering, and cash handling.
• Act as a hands‑on manager within a fast‑paced pub/hotel environment.

Skills

Friendly leadership

People skills

Decision making

Communication

Job description

The Mad Hatter Hotel, part of Fuller’s, is seeking an Assistant Manager to lead the bar operation and champion a strong table-service culture. You’ll be a natural host, drive guest experiences, and grow with the management team.

Training is provided for areas like stock control, cash handling, and line cleaning. Located near Southwark and Blackfriars, this role offers career paths across Fuller’s pubs and hotels, and benefits such as staff discounts, tips, and access to wellness resources.