Bar / Front of House Supervisor

BaxterStorey; Musselburgh; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Day off for birthday (annual)

Career development opportunities

Free lunch on shift

Discounts & cashback at retail/leisure

Enhanced parental leave

Extra day off for birthday or wedding

Disability Confident employer scheme

Job summary

BaxterStorey at Queen Margaret University in Musselburgh is seeking a Front of House Supervisor who is passionate about hospitality. You will oversee front of house operations, lead a customer-focused team and help create a welcoming campus dining experience.

This full-time role offers 40 hours per week, a £13.65 per hour rate, and opportunities for training and career development while maintaining high service standards.

Qualifications

• Experience supervising front-of-house in hospitality or bars.
• Strong leadership and communication skills.
• Customer-focused and professional demeanor.

Responsibilities

• Supervise front of house operations and maintain service standards.
• Support opening and closing procedures.
• Lead customer interactions with professionalism and warmth.
• Contribute innovative ideas for drinks, promotions and student-led events.
• Motivate, train and support team members.
• Ensure licensing, health & safety and company procedures compliance.
• Resolve customer queries and support a positive customer experience.
• Help create a welcoming, inclusive and collaborative team culture.

Skills

Supervisory experience

Leadership

People skills

Communication

Job description

We are looking for Supervisor to join our amazing team, at Queen Margaret University. We are looking for an individual who has a real passion

for the Hospitality industry, is keen to becollaborativeand takespridein their work. Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented individual

who strives to exceed expectations at every turn.

We are a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.

As a member of the team, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role.

Job Description

Front of House SupervisorLocation: Queen Margaret University Hours 40 Salary: £13.65PH Contract: Full Time

What you’ll be doing

• Supervise front of house operations and maintain service standards.
• Support opening and closing procedures.
• Lead customer interactions with professionalism and warmth.
• Contribute innovative ideas for drinks, promotions and student-led events, helping to keep the bar relevant, exciting and appealing to our student community.
• Motivate, train and support team members.
• Ensure compliance with licensing, health & safety and company procedures.
• Resolve customer queries and support a positive customer experience.
• Help create a welcoming, inclusive and collaborative team culture.

Qualifications

What we’re looking for

• Previous experience in a supervisory bar / hospitalityrole
• A confident and supportive leadership style
• Strong communication and people skills
• A positive, solutions-focused mindset
• High standards and strong attention to detail

Additional Information

• An annual day off for your birthday
• Apprenticeship and career development opportunities
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Enhanced parental leave
• Extra day off for your birthday
• Extra paid day off for your wedding or commitment day

Proud member of the Disability Confident employer scheme

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.