Bar Concierge & Guest Experience Lead

Hawksmoor; England; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Tronc paid on all hours

Free team meals

50% off food for you and family

Income protection

Early wage access and wellbeing tools

Referral bonuses from day one

Travel and shopping discounts

Welfare budget for snacks and drinks

Training and progression

Job summary

Hawksmoor in the United Kingdom is seeking a Bar Waiter to deliver warm, confident service on the bar floor and guide guests through our menu and wine list. You will work closely with the team to ensure smooth service and memorable dining experiences for every guest, whether casual or special.

Training is provided and prior waiting experience is helpful but not required. The role emphasizes hospitality, safety, and consistency, with a strong focus on friendly communication and guest care on busy

Qualifications

• Experience in hospitality or service is helpful but not essential.
• Good communication and interpersonal skills.
• Ability to work calmly in a fast-paced environment.

Responsibilities

• Deliver friendly, professional service on the bar floor.
• Guide guests through the menu, drinks and wine list with confidence.
• Take orders accurately and ensure great communication with the kitchen and bar.
• Work as part of a close-knit team to keep service running smoothly.
• Anticipate guest needs and handle feedback with care and professionalism.
• Maintain Hawksmoor standards of service, presentation and hospitality.

Skills

Guest service

Communication

Teamwork

Calm under pressure

Guest interaction

Job description

Hawksmoor in the United Kingdom is seeking a Bar Waiter to deliver warm, confident service on the bar floor and guide guests through our menu and wine list. You will work closely with the team to ensure smooth service and memorable dining experiences for every guest, whether casual or special.

Training is provided and prior waiting experience is helpful but not required. The role emphasizes hospitality, safety, and consistency, with a strong focus on friendly communication and guest care on busy