Guest Experience Waiter — Service with Style

Hawksmoor; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Free team meals on shift

50% off food at Hawksmoor

Income protection

Volunteer days

Wage access

Job summary

Hawksmoor is seeking a waiter to join our team in London. You will deliver friendly, professional service on the restaurant floor, guide guests through the menu, drinks and wine list, and ensure smooth communication with kitchen and bar.

We value a calm, personable approach, a passion for hospitality, and the ability to work in a fast-paced environment. Full training is provided, and benefits include staff meals, discounts, and ongoing development.

Qualifications

• Passionate about hospitality and great guest experiences
• Confident, personable and comfortable talking to guests
• Calm and organised in a fast-paced environment
• A reliable team player who enjoys working collaboratively
• Previous waiting experience is helpful but not essential, full training provided

Responsibilities

• Deliver friendly, professional service on the restaurant floor
• Guide guests through the menu, drinks and wine list with confidence
• Take orders accurately and ensure great communication with the kitchen and bar
• Work as part of a close-knit team to keep service running smoothly
• Anticipate guest needs and handle feedback with care and professionalism
• Maintain Hawksmoor standards of service, presentation and hospitality

Skills

Hospitality mindset

Guest service oriented

Confident communication

Calm under pressure

Team player

Job description

Hawksmoor is seeking a waiter to join our team in London. You will deliver friendly, professional service on the restaurant floor, guide guests through the menu, drinks and wine list, and ensure smooth communication with kitchen and bar.

We value a calm, personable approach, a passion for hospitality, and the ability to work in a fast-paced environment. Full training is provided, and benefits include staff meals, discounts, and ongoing development.