Bar and Waiting Team Member

Rose of Lancaster; Chadderton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Profit share bonus

30% food & drink discount

50% off on shift food

Discounted hotel stays

Wellbeing support

Career development

Parental leave enhancements

JW BenefitHub access

Job summary

JW Lees, a proud family-owned brewer with nearly 200 years of history, invites applications for Bar and Waiting Team Members to join our pubs, inns and hotels across the North West. You will deliver best-in-class service, tailor your approach to each guest, and help create memorable experiences.

Previous hospitality experience isn’t essential; we value proactivity, teamwork and a passion for great beer. You’ll learn about our beers, promote food and drink, and grow with our internal and external

Qualifications

• Customer service focus with guest-first attitude.
• Willingness to learn about beers and food pairing.
• Proactive, supportive and passionate about hospitality.
• Ability to work well in a team.

Responsibilities

• Deliver best-in-class service to customers.
• Support teammates and work as a family.
• Know our beers and promote food and drinks.
• Assist during busy periods and shifts.

Skills

Customer service

Hospitality mindset

Team player

Brand ambassador

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heartofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage