Banking Customer Support Specialist — Dundee

Lloyds Banking Group; Dundee; Híbrido; GBP 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension contribution up to 15%

Annual bonus

Private medical with BUPA

Share schemes

22 days holiday + bank holidays

Descripción de la vacante

Bank of Scotland in Dundee is hiring for a full-time Customer Support role based at Murraygate. You will work 35 hours per week, including one in three Saturdays, with standard hours 9:00am–5:00pm Mon–Fri and potential rota adjustments.

Salary starts at £26,200 and rises to £26,950 after 6 months. You’ll assist customers face-to-face, support everyday banking tasks, and help clients use online and mobile banking while promoting the bank’s digital services.

Formación

• Minimum of 12 months customer service experience.

Responsabilidades

• Provide face-to-face support to customers in Murraygate, Dundee.
• Handle everyday banking tasks and assist customers with moments like bereavement, fraud concerns or digital banking.
• Promote and support digital banking services and help customers use online and mobile banking.

Descripción del empleo

Bank of Scotland in Dundee is hiring for a full-time Customer Support role based at Murraygate. You will work 35 hours per week, including one in three Saturdays, with standard hours 9:00am–5:00pm Mon–Fri and potential rota adjustments.

Salary starts at £26,200 and rises to £26,950 after 6 months. You’ll assist customers face-to-face, support everyday banking tasks, and help clients use online and mobile banking while promoting the bank’s digital services.