Part-Time Banking Support (30h, Saturdays)

Lloyds Banking Group; Inverurie; Remote; GBP 22.000 - 23.000; Teilzeit

Benefits dieser Stelle

Pension up to 15%

Annual performance bonus

Private medical (BUPA)

Share schemes

22 days holiday + bank holidays

Wellbeing initiatives

Parental leave

Zusammenfassung

Bank of Scotland in Inverurie is seeking a part-time Customer Support representative working 30 hours weekly, including Saturdays, with a typical 9:30am–4:00pm shift and a 30-minute lunch break. You’ll support customers face-to-face, assist with everyday banking, and promote digital services.

We offer a 12-month progression path across the Lloyds Banking Group, with pension, private medical, share schemes, and holidays. Join a values-led team and grow within the group.

Qualifikationen

• Minimum of 12 months customer service experience.
• Be a people person who cares about helping customers with their finances.
• Ability to quickly build relationships to provide a fantastic customer experience.
• Demonstrate empathy, care, and integrity in resolving queries.

Aufgaben

• Provide face-to-face support to customers across branches.
• Assist with everyday banking tasks and guide customers in using digital services.
• Identify opportunities to connect customers with the right products and services.
• Collaborate with colleagues to ensure customers' needs are met.

Kenntnisse

Customer service

Empathy

Communication

Relationship building

Jobbeschreibung

Bank of Scotland in Inverurie is seeking a part-time Customer Support representative working 30 hours weekly, including Saturdays, with a typical 9:30am–4:00pm shift and a 30-minute lunch break. You’ll support customers face-to-face, assist with everyday banking, and promote digital services.

We offer a 12-month progression path across the Lloyds Banking Group, with pension, private medical, share schemes, and holidays. Join a values-led team and grow within the group.