Banking Customer Service Phone Advisor

Rozgoo; Manchester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Rozgoo is looking for a customer-focused individual to join our Customer Service Contact Centre in the United Kingdom. You will be handling high volumes of inbound calls, delivering a friendly and helpful service to customers, and supporting our Co-operative Bank callers.

The role is fast-paced, team-oriented, and at the heart of our customer service operation. We offer a supportive environment where colleagues collaborate to resolve issues efficiently, ensuring customers feel valued and

Responsibilities

• Handle high volumes of inbound calls from customers to support Co-op Bank calls.

Job description

Rozgoo is looking for a customer-focused individual to join our Customer Service Contact Centre in the United Kingdom. You will be handling high volumes of inbound calls, delivering a friendly and helpful service to customers, and supporting our Co-operative Bank callers.

The role is fast-paced, team-oriented, and at the heart of our customer service operation. We offer a supportive environment where colleagues collaborate to resolve issues efficiently, ensuring customers feel valued and