Banking Customer Experience Specialist - Hybrid

Hsbc Global Services Limited; Motherwell; Ibrido; GBP 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days holiday

Free parking

EV charging

Onsite coffee shop

Free BUPA healthcare

Descrizione del lavoro

first direct is looking for customer service oriented people to join our busy, buzzing environment. You’ll listen to customer needs, explain options clearly, and provide friendly, human support the brand is known for. Training and ongoing support will help you grow, with real opportunities to progress within HSBC.

The role is full-time, 35 hours per week, with hybrid working patterns. Salary starts at £25,000 plus generous benefits, including 33 days holiday, free parking, EV charging, an onsite

Mansioni

• Listen to customer requirements with empathy and understanding.
• Provide clear information and solutions to help customers leave the call with top-notch service.
• Follow set processes and confidently use available technology.

Descrizione del lavoro

first direct is looking for customer service oriented people to join our busy, buzzing environment. You’ll listen to customer needs, explain options clearly, and provide friendly, human support the brand is known for. Training and ongoing support will help you grow, with real opportunities to progress within HSBC.

The role is full-time, 35 hours per week, with hybrid working patterns. Salary starts at £25,000 plus generous benefits, including 33 days holiday, free parking, EV charging, an onsite