Bank Support Assistant

Sanctuary; Shrewsbury; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Online discounts & rewards

Health and well-being plans

Learning and development opportunities

Rewards subject to criteria

Job summary

Sanctuary Supported Living in Shrewsbury is seeking a Bank Support Assistant to provide hands-on, high-quality support to residents with a disability. You will help develop daily living skills and promote independence.

This role offers £13.15 per hour, on a flexible hours basis, with training and development opportunities and employee wellbeing benefits. Commitment to safeguarding and inclusive values is essential.

Qualifications

• Caring, approachable and compassionate attitude.
• Strong communication and record-keeping skills.
• Ability to work well in a team and with external agencies.
• Proficient IT skills with Microsoft Office or similar.

Responsibilities

• Provide a hands-on, high-quality support service.
• Encourage daily living skills (cooking, cleaning, shopping, community involvement).
• Promote social inclusion and help customers build confidence and resilience.
• Work with agencies on behalf of customers, advocating when needed.
• Maintain a safe environment and follow relevant regulations and practices.

Skills

Caring, approachable nature

Excellent communication

Teamwork

IT skills

Education

NVQ Level 2 in Health and Social Care

Job description

Bank Support Assistant Silverbirch View, Primrose Drive, Shrewsbury, SY3 7FE £13.15 per hour Hours as and when required

Empower independence, every single day We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Bank Support Assistant to our vibrant disability service at Silverbirch View, Primrose Drive, Shrewsbury, SY3 7FE. You'll be part of a compassionate, community-focused team supporting people with a disability, that puts people first - every single day. #BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Provide a hands-on, high-quality support service
• Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement
• Promote social inclusion and help customers build confidence, resilience and self-esteem
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
• Maintain a safe environment and follow relevant regulations and practices

Your skills

• Caring, approachable nature
• Ability to keep accurate records and share information clearly with the team
• Excellent communication skills to build positive relationships with customers, families and agencies
• Experience working effectively as part of a team
• Positive and accepting approach to customers whatever their needs
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities
• Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Job Reference: 228046

Before you apply

We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed. Internal candidates should apply via their internal careers account. We may close this advert early.

Inclusion is one of our core values . We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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