Bank Support Assistant

Sanctuary; Dodworth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Health and well-being plans

Learning and development opportunities

Discounts from online retailers

Job summary

Sanctuary Supported Living is seeking a Bank Support Assistant in Dodworth to help empower adults with mental health needs. You will provide practical support, encourage daily living skills, and work with partner agencies to promote independence while maintaining safety and compliance.

Training and development are provided. The role is based on site in Dodworth, with flexible hours and a commitment to person-centered care.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Experience with mental health settings is beneficial.
• Ability to keep accurate records and communicate clearly.

Responsibilities

• Support customers with mental health needs to build confidence.
• Provide a hands-on, high-quality support service.
• Encourage daily living skills (cooking, cleaning, shopping) and community involvement.
• Promote social inclusion and help customers develop resilience and self-esteem.
• Work with agencies on behalf of customers, advocating when needed.
• Maintain a safe environment and follow regulations and practices.

Skills

Caring

Record keeping

Communication

Teamwork

Empathy

IT skills

Education

NVQ Level 2 in Health and Social Care

Tools

Microsoft Office

Job description

Bank Support Assistant 6 High Street, Dodworth, Barnsley, S75 3RF £13.15 per hour Hours as and when required

Empower others to thrive We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Bank Support Assistant to our vibrant mental health service at 6 High Street, Dodworth, Barnsley, S75 3RF. You'll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first - every single day. #BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Support customers with mental health needs to build confidence and reach their potential
• Provide a hands-on, high-quality support service
• Encourage daily living skills such as cooking, cleaning, shopping and community involvement
• Promote social inclusion and help customers develop resilience and self-esteem
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
• Maintain a safe environment and follow relevant regulations and practices

Your skills

• Caring, approachable nature
• Ability to keep accurate records and share information clearly with the team
• Excellent communication skills to build positive relationships with customers, families and agencies
• Experience working effectively as part of a team
• Positive and accepting approach to customers whatever their needs
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Ready to #BeYourBest?

Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

We can only accept applications from individuals with the right to work in the UK.

All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

Internal candidates should apply via their internal careers account.

We may close this advert early.

Inclusion is one of our core values.

We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Segment: Home Care, Counseling, Healthcare