Bank Service Associate: Customer-Focused & Sales-Driven

First Merchants Brand; Winchester; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants is seeking a Banking Center Associate in Winchester to respond to customer requests for banking transactions, answer inquiries, and help build customer loyalty through proactive service and product referrals.

You will balance cash, process daily transactions, manage vault and ATM duties, ensure compliance and privacy, assist with opening and closing the banking center, and participate in coaching sessions in a high performing sales environment.

Qualifications

• High School Diploma or Equivalent is required.
• Minimum of 3 months in sales, cash handling, or related experience.

Responsibilities

• Respond to customer requests for banking transactions.
• Answer customer inquiries with solutions meeting current needs.
• Continually build customer loyalty and advocates.
• Balance cash, daily transactions, vault and ATM.
• Understand and ensure compliance, regulations and reporting.
• Follow information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Sell bank products and make customer referrals in a high performing sales environment.

Skills

Customer service

Cash handling

Sales experience

Bank product knowledge

Education

High School Diploma or Equivalent

Job description

First Merchants is seeking a Banking Center Associate in Winchester to respond to customer requests for banking transactions, answer inquiries, and help build customer loyalty through proactive service and product referrals.

You will balance cash, process daily transactions, manage vault and ATM duties, ensure compliance and privacy, assist with opening and closing the banking center, and participate in coaching sessions in a high performing sales environment.