Customer Experience Teller | Drive Branch Growth

Atlantic Union Bank; Kilmarnock; On-site; GBP 18,000 - 24,000; Full time

Job summary

Atlantic Union Bank is seeking a customer-focused Teller who will process transactions, service existing and potential customers, and contribute to branch sales goals. You will balance cash daily, perform basic customer transactions, and identify referral opportunities while adhering to all laws and bank policies.

The role requires strong communication, the ability to learn about bank products, flexibility with shifts, and the stamina to stand for long periods.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products, services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Adaptability

Multitasking

Physical stamina

Travel to branches

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a customer-focused Teller who will process transactions, service existing and potential customers, and contribute to branch sales goals. You will balance cash daily, perform basic customer transactions, and identify referral opportunities while adhering to all laws and bank policies.

The role requires strong communication, the ability to learn about bank products, flexibility with shifts, and the stamina to stand for long periods.